Report: #961720

Complaint Review: Membership Services

  • Submitted: Mon, October 29, 2012
  • Updated: Mon, October 29, 2012
  • Reported By: Michael — Portland Oregon United States of America
  • Membership Services
    P.O. Box 658
    Hopkins, Minnesota
    United States of America

Membership Services I've been ripped-off to the tune of $474.05 by Membership Services. A company I've never signed with. Hopkins, Minnesota

Show customers why they should trust your business over your competitors...

I recently discovered that my bank account was being charged by {Membership services} for some coupon service.  Showing on my bank account as "SEM VALUE PLUS" they were taking $24.95 a month. I called the number showing on my statement (1-800-475-1942, supposedly Membership Services). A customer service rep, Patricia said she would cancel my account and no further charges would be show on my statement.  She stated that she would send me a letter showing that my account had been cancelled and they would be sending me a letter.

I then asked for a refund.  She stated that she had no authority to send a refund.  She would send me a letter explaining how I could get my money back. 

I received the letter from SEM VALUE PLUS and in the letter they said they had cancelled my membership (of which I knew nothing about, as I had signed nothing) but since my grace time with the company had lapsed they would not be able to send me a refund.  By this time I was quite irate as she kept telling me I had to send in a second letter and they would playback a recording of myself getting the membership.

So now I am awaiting my forms and to listen to the so called recording, and will follow up on completing the next step in their process. I hope I get my refund and will do everything in my power to find out the truth about this company, put a stop to this scam and put them out of business.
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This report was posted on Ripoff Report on 10/29/2012 03:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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