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Report: #716865

Complaint Review: Memory Lane - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Chief — Cary North Carolina United States of America
  • Author Not Confirmed What's this?
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  • Memory Lane Internet United States of America

Memory Lane clasmmates.com Rip off - recurring billing that you cannot prove you diasbled Internet

*Author of original report: Refund approved

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For any folks that used to be on Classmates.com and are considering using memory lane.com a word of warning. I think they have become a complete rip-off.

They took an automatic renewal on me even though I am sure I turned that off.

Folks that had signed in the past with classmates are liable to be billed for an annual membership in Memory Lane even if you have never visited the site without any warning at all.

I told their customer servocer the day they billed me that I had not been to the site, never planned to use their site, and was sure I had automatic billing disabled.   

In any event they will not consider refunding me even though I contacted then the day of the renewal and made it clear that i had not and will not use their services. They said - we got your money, tough.

I am very disappointed.   

This report was posted on Ripoff Report on 04/12/2011 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/memory-lane/internet/memory-lane-clasmmatescom-rip-off-recurring-billing-that-you-cannot-prove-you-diasbled-716865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
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#1 Author of original report

Refund approved

AUTHOR: Chief - (United States of America)

POSTED: Wednesday, April 13, 2011

I was informed today that they would give me a refund as an exception to policy. I have not seen the refund processed yet at this point.

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