Report: #1407059

Complaint Review: Merantec

  • Submitted: Wed, October 18, 2017
  • Updated: Wed, October 18, 2017
  • Reported By: Lynn — Douglas Wyoming USA
  • Merantec

    Nationwide
    USA

Merantec Rip off, defective products no service repair compensation. Gurnee Illinois

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 We purchased 2 Merantec garage door openers and had them installed by a qualified specialist company which cost upwards around $900. 9 months later the one motor burnt up and the carriage assembly on the other unit. Merantec replaced the items and we had to pay shipping. We were told by Merantec service woman (Nicole)" We will take care of everything" Now we are faced with a $450 invoice Bill from the garage door company for the defective motor replacement and the carriage assembly still hasnt been installed. Merantec service department "Nicole" tells us "we dont cover reinstallation. We didn't ask for defective products but are now expected to pay twice for installment. Not happy

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This report was posted on Ripoff Report on 10/18/2017 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/merantec/nationwide/merantec-rip-off-defective-products-no-service-repair-compensation-gurnee-illinois-1407059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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