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Report: #1294331

Complaint Review: Mercedes Benz BUSA - Nationwide

  • Submitted:
  • Updated:
  • Reported By: ML350balanceshaft — Charlotte North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Mercedes Benz BUSA Nationwide USA

Mercedes Benz USA ML350 Defective Balance Shaft Sprocket Atlanta Nationwide

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My 2006 ML350 with 65,000 miles has a defective balance shaft sprocket that needs to be replaced.  Mercedes Benz settled a case involving the defective balance shaft sprocket, however because of the time of purchase and low mileage we could not take advantage of the settlement so we "opted-out."  The repair quotes to replace the defective sprocket range from $5,200 to $7,250. 

Mercedes Benz USA refuses to do anything to help with the repair/replacement of the defective part even though we are not a part of the settlement class.  Please see the following:

 

www.balanceshaftsettlement.com

 

Buyer beware.  Mercedes Benz tagline is "The Best or Nothing."  I wish they would do the honorable thing and live up to it.

This report was posted on Ripoff Report on 03/17/2016 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mercedes-benz-busa/nationwide/mercedes-benz-usa-ml350-defective-balance-shaft-sprocket-atlanta-nationwide-1294331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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