Complaint Review: Merchandise Direct - Green Bags - Wallingford Connecticut
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- Author Confirmed
- Merchandise Direct - Green Bags 300 Returns Rd. Wallingford, Connecticut U.S.A.
- Phone:
- Web:
- Category: Bait-and-Switch
Merchandise Direct - Green Bags Bait and Switch with NO WAY to get your money back!! Wallingford Connecticut
*Consumer Comment: WHY
*Consumer Suggestion: You don't need a reciept or an envelope to dispute a charge on your credit card!
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I ordered the green bags- bad idea. I never got a reciept, confirmation, or anything. When I placed the order it was very deceptive and the order process ended abruptly with a message that an email confirmation will be sent. Yeah, sure. No confirmation, about 8 weeks later I get a puffy envelope with a mass of bags, no reciept, invoice or paperwork or any kind. . . .and my credit card was billed $101.96 for a product I ordered that was $20 +s&h.
I was completely floored! No I have NO way to contact this company, NOTHING. SO I call my bank. Who after a 2 month investigation said "sorry we can't help you becasue you don't have a receipt or invoice. . . you need to contact the comapny". Notice a theme here? Contact who? Some drop ship company not listed in the phone directory (believe me I tried every reverse lookup I could from the return address on the envelope I recieved.)
So here I am stuck with bags I don't want, a massive bill I think is obsurd, a bank who said "sorry" and I am screwed out of $101.96!
So to anyone reading this DO NOT do business with this company! I am absolutely amazed that they can get away with this kind of action! I want everyone to know this company is shady, very shady, and I don't want to see anyone else get screwed over like I did.
Cajinx
Rochester, New York
U.S.A.
This report was posted on Ripoff Report on 12/25/2007 04:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchandise-direct-green-bags/wallingford-connecticut-06493/merchandise-direct-green-bags-bait-and-switch-with-no-way-to-get-your-money-back-walli-294343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
WHY
AUTHOR: Billcoll01 - (U.S.A.)
SUBMITTED: Thursday, January 10, 2008
WOULD YOU ORDER SOMETHING YOU DONT WANT "So here I am stuck with bags I don't want" THAT MAKES NO SENSE & WHY WOULD YOU GIVE YOUR CREDIT CARD INFO TO A COMPANY THAT HAS NO CONTACT INFO & YOU KNOW NOTHING ABOUT?
#1 Consumer Suggestion
You don't need a reciept or an envelope to dispute a charge on your credit card!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Tuesday, December 25, 2007
You only have to call your credit card co. and dispute the transaction.
That's it. Very simple.
The burden of proof is on the retailer to prove you authorized the charge.
That is how it works.
Your story makes no sense.
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