Report: #417375

Complaint Review: Merchandise Direct - Toronto Ontario

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Ripoff Report is Xcentric Ventures

Submitted: Wed, January 28, 2009
Updated: Wed, January 28, 2009
Reported By: — Brighton Ontario

Author Confirmed

Why?

Merchandise Direct 101 Canarctic Drive Toronto, Ontario Canada

Phone: 416-1'800~461~'6979
Web:
Category: TV Advertisements

Merchandise Direct Sent more than ordered &did not reinburse full ammount for items returned Toronto Ontario

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Seeing the advert on viewtv I orderd 2 aqua globes & was told I would get 2 more free the cost $19/95 +p&p (p&p was $9/95) I received 16 globes & was charged $135/20 on my visa I returned 12 globes as return to sender. they received these on 8 jan I had to chase my reinbursment & they crdited my visa on 27 jan $67/63 this is $27/63 short which they say is for p&p I know this is a small amount however they only answer your order by voice mail ?which does a high pressure sales job very frustrating, I know however that I only ordered 2 units I concider they hide behind this voice mail to missinturprit the order.

Vernon
Brighton, Ontario
Canada

This report was posted on Ripoff Report on 01/28/2009 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchandise-direct/toronto-ontario-kok1ho/merchandise-direct-sent-more-than-ordered-did-not-reinburse-full-ammount-for-items-retur-417375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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