Report: #417375

Complaint Review: Merchandise Direct

  • Submitted: Wed, January 28, 2009
  • Updated: Wed, January 28, 2009
  • Reported By: Brighton Ontario
  • Merchandise Direct
    101 Canarctic Drive
    Toronto, Ontario

Merchandise Direct Sent more than ordered &did not reinburse full ammount for items returned Toronto Ontario

Show customers why they should trust your business over your competitors...

Seeing the advert on viewtv I orderd 2 aqua globes & was told I would get 2 more free the cost $19/95 +p&p (p&p was $9/95) I received 16 globes & was charged $135/20 on my visa I returned 12 globes as return to sender. they received these on 8 jan I had to chase my reinbursment & they crdited my visa on 27 jan $67/63 this is $27/63 short which they say is for p&p I know this is a small amount however they only answer your order by voice mail ?which does a high pressure sales job very frustrating, I know however that I only ordered 2 units I concider they hide behind this voice mail to missinturprit the order.

Brighton, Ontario
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This report was posted on Ripoff Report on 01/28/2009 02:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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