• Report: #417375
Complaint Review:

Merchandise Direct

  • Submitted: Wed, January 28, 2009
  • Updated: Wed, January 28, 2009

  • Reported By:Brighton Ontario
Merchandise Direct
101 Canarctic Drive Toronto, Ontario Canada

Merchandise Direct Sent more than ordered &did not reinburse full ammount for items returned Toronto Ontario

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Seeing the advert on viewtv I orderd 2 aqua globes & was told I would get 2 more free the cost $19/95 +p&p (p&p was $9/95) I received 16 globes & was charged $135/20 on my visa I returned 12 globes as return to sender. they received these on 8 jan I had to chase my reinbursment & they crdited my visa on 27 jan $67/63 this is $27/63 short which they say is for p&p I know this is a small amount however they only answer your order by voice mail ?which does a high pressure sales job very frustrating, I know however that I only ordered 2 units I concider they hide behind this voice mail to missinturprit the order.

Brighton, Ontario

This report was posted on Ripoff Report on 01/28/2009 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/merchandise-direct/toronto-ontario-kok1ho/merchandise-direct-sent-more-than-ordered-did-not-reinburse-full-ammount-for-items-retur-417375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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