Report: #725684

Complaint Review: merchanise direct 06493

  • Submitted: Wed, May 04, 2011
  • Updated: Wed, May 04, 2011
  • Reported By: ron — lynnwood Washington United States of America
  • merchanise direct 06493
    300 returns road,
    wallingford, Connecticut
    United States of America

merchanise direct 06493 GPM*MERCHANDISE DIREHAWTHORNE NY easy reach plant pulley wallingford, Connecticut

Show customers why they should trust your business over your competitors...

I expected a reputable company would want return customers, so when I didn't know I had omcompl completed the sales procedure, the responded an order was placed...the website was clear about how may items would be included.  seeing that I overordered, I just place another order for 4 not 8.  I attempted to call, they were not answering until Monday.  I called, having placed the order on saturday, and was told the order had already been shipped!...impossible so I said I would dispute the larger order.  so far amexp has been siding with a fraudulent company rather that a loyal customer.  I refused the larger order and asked that it be returned t to the company....they have no record of return...even though they are on RETURNS road. don't do business with this company!!!!!!!!
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