Complaint Review: Merchant's Tire & Auto Center Vienna - Vienna Virginia
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- Author Not Confirmed
- Merchant's Tire & Auto Center Vienna 141 MAPLE AVE W Vienna, Virginia USA
- Phone: 703-938-9284
- Web: https://www.merchantstire.com/store...
- Category: Auto Tire shops
Merchant's Tire & Auto Center Vienna FRAUD Vienna Virginia
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Once a longtime fan of this place, I had my mind changed today.
Car was pulling to the right so I made an appointment with Henry on 5/23/2017 and took it in for evaluation. He says, no alignment needed. Instead I get handed a repair estimate for ... GET THIS .... $2,548.71 to replace two suspension strut assemblies, shock assemblies, shock absorbers, suspension control arms and ball joints, and a suspension stabilizer bar link kit.
Figuring something was wrong, I took it to the Lindsay Lexus service center for a second evaluation on 5/25/2017. IT ONLY NEEDED AN ALIGNMENT. EVERYTHING ELSE WAS FINE -- NO ADDITIONAL WORK needed. So I paid for an alignment at Lindsay Lexus. And the repair technician at Lindsay Lexus told me that Henry put on THREE DIFFERENT types of tires (same brand) when I bought four new tires from him in March.
I am filing a fraud complaint with the Better Business Bureau to demand retribution.
This report was posted on Ripoff Report on 05/25/2017 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchants-tire-auto-center-vienna/vienna-virginia-22180/merchants-tire-auto-center-vienna-fraud-vienna-virginia-1375395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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