• Report: #753422
Complaint Review:

Merial Limited

  • Submitted: Fri, July 15, 2011
  • Updated: Fri, July 15, 2011

  • Reported By: Tony — Encino California United States of America
Merial Limited
3239 Satellite Blvd. Duluth, Georgia United States of America

Merial Limited Junk product, Junk Customer Service Duluth, Georgia

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I purchased two boxes of Frontline Flea Treatments for my dogs ($80.00).

Ten days after treating them, I found nine live, healthy fleas on my dog. 

Since the package says, "Product guarantee...Refund or replacement if defective," I phoned the number on the box & asked for a refund.  I spoke to two representatives who said I was using the product improperly, so I don't qualify for a refund, but they couldn't explain what they meant by "improper."

Then, the representative said "To qualify for a refund, you must use the product for three months."  Why would anyone be stupid enough to use a flea product that doesn't work for three months?

Don't waste your money on "Frontline" - buy "Advantix" - it cost more but it works.

This report was posted on Ripoff Report on 07/15/2011 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/merial-limited/duluth-georgia-30096-4640/merial-limited-junk-product-junk-customer-service-duluth-georgia-753422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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