Report: #1045161

Complaint Review: Merimobiles

  • Submitted: Mon, April 22, 2013
  • Updated: Mon, April 22, 2013
  • Reported By: Kalgan — Singapore Internet
  • Merimobiles
    Unit 206 Gong Yi Building, No 55
    United States of America

Merimobiles Order Undelivered Shenzhen China, Internet

Show customers why they should trust your business over your competitors...

I had placed an order with Merimobiles for a tablet last Oct'2012.
Had make the payment but till today i had not received the ordered item.

Everytime i check with Merimobiles, they say they had shipped the item to me and requested me to check with the local post office. And when i check with the local post, they say that they had returned the item to the shipper according to the shipping regulations. After three occassions of to and fro, from China to Singapore and vice versa, I had to request Mr Stone of Merimobiles to recheck the address on the parcel. he came back to me apologising on their mistake of not including the unit number of the address and assured me tat he will re-shipped the item to me. after waiting for another month of no news.

 i contacted the service chat line and enqired on the outcome and the customer officer, Jacquline told me apparently a note was placed on my order requesting to pay additional DHL freight charges which i flatly refused and requested for a refund which was in early April and then again no news. i then call the chatline and spoke to Jacquline Who happen to be on duty, and guess what she wrote on the chatline.. "sorry for the inconvenience, iI'll had it check." and let the chatline as it is...

Kalgan Kwek
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