• Report: #1071724
Complaint Review:


  • Submitted: Wed, July 31, 2013
  • Updated: Wed, July 31, 2013

  • Reported By: add me to the list — Minneapolis Minnesota
Internet USA

Metabank shut down account without telling me: refused to give reason Internet

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I just had to add to the chorus of complaints here regarding metabank. I had a western union "moneywise" reloadable debit card for about a month. used it to top up my phone, receive gift money from friends, had my work direct deposit set up etc. one day out of the blue i could not log in. I called western union who told me to call Metabank. 

I called metabank and was told that the account was permanently shut down. I said "is there a reason" and the agent on the phone said "its at the discretion of the bank." I asked him to repeat himself as I was floored that this actually occured seemingly out of nowhere and for no reason, and he said the same thing.

I googled and found this page and it was nice to know i am not alone. I will never, ever use any product by this company ever again. Its infuriating to say the least.


This report was posted on Ripoff Report on 07/31/2013 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/metabank/internet/metabank-shut-down-account-without-telling-me-refused-to-give-reason-internet-1071724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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