• Report: #1131569
Complaint Review:


  • Submitted: Tue, March 18, 2014
  • Updated: Tue, March 18, 2014

  • Reported By: JulieS4 — Bradenton Florida
121 East 5th Street, Storm Lake, IA Storm Lake, Iowa USA

Metabank Western Union Prepaid Card Freezes Tax Refund Storm Lake Iowa

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Metabank, the issuers of Western Union Prepaid Mastercard are quite deceptive.  They will allow you to get your tax refund loaded onto one of their cards, then proceed to freeze the money.  They will have you send in multiple docuements, including your tax return, W2, Drivers License, Social Security Card, and a utility bill.  After they receive the documents they will keep your money on hold for weeks while they are "verified" and then send the funds back to the IRS.  When you contact the IRS about the refund money they will tell you they can't receive refund money back.  So where does the money go?  In Metabanks' pockets I suspect.

Avoid them at all costs!

This report was posted on Ripoff Report on 03/18/2014 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/metabank/storm-lake-iowa-50588/metabank-western-union-prepaid-card-freezes-tax-refund-storm-lake-iowa-1131569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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