Complaint Review: MetaBank/Bankcard Services
I am so angry. I have an mastercard with MetaBank/Indigo that I opened back on 12/08 and have been using and paying on and paying off. Sometimes I pay it off and sometimes I make payments.
Now my payments are always on time as they are automatically tooken from my bank account. So today I had to call them and they then informed me that my account is closed. I said what, closed how come? Well I dont know maa'm they sent you a letter. A letter that I had not received yet .
I get a manager and ask him why is my account closed? My credit with you is perfect. This is a regular credit card. He says I dont know it doesnt tell us on the computer. Bull of course it does. So I go to the mailbox and theres the letter.
The letter states that they periodically review the accounts history, current economis trends, and your credit report and your account has been closed. Still no reason. As long as you are making your payments and you are always on time, what gives these banks the right to take away this card when I use it for things I need.
This bank is the biggest ripoff I have ever seen. I have never in all my 51 years ever had a creditcard closed whether it be $5000 or $500. What is happening to our country. You get a credit card and nowyou dont even know how long you might have it.
I still do not have a reason. Oh and the best partis If I would like a specific reason for the closing of my account then I can contact them by writing and requesting this within 60 days. My god I would liked to of had a reason in the letter.
Whoever works for this company certainly do not have the brains for the jobs. Their customer service is rotten, nobody knows nothing when you call. Its always well can you hold for a minute? I just cant believe they can do this.
I would love to have an attorney see this and choose to help me cause I would like to put a stop to this awful so called company who obviously go by the rules that they make up as they go along and I for one want to put a stop to it cold turkey. Its the same old story these banks just do as they please and who cares about the consumer, we can go to hell for all they care.
Please tell me if other people have had the same happen to them with this so called ripoff company?
This report was posted on Ripoff Report on 09/15/2010 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/metabankbankcard-services/beaverton-oregon-97076/metabankbankcard-services-do-the-right-thing-and-still-get-screwed-beaverton-oregon-640882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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