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Report: #548110

Complaint Review: MetLife Bank - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Todd — Houston Texas United States of America
  • Author Not Confirmed What's this?
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  • MetLife Bank Internet United States of America

MetLife Bank Failed to send my money back, in a reasonable time, upon Certificate of Deposit maturity Internet

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I had a certificate of deposit mature on December 24, 2009.  I called Metlife Bank on December 22, 2009, to ensure that my maturing CD funds would be sent back to me upon maturity.  I was told that the funds would be back in my account December 28, 2009.  This was a VERY large CD.



On December 30, still no money.  I called them.  I was told my request had not been processed (FYI - all these conversations were recorded by MetLife).  Why not?  No reason.  I was told I MAY get my money January 4, 2010, but there would be no guarantee!  I said this was not acceptable and unethical.  I was told I would get a call back in the next day to see "what could be done."



Next day, no call.  So I called.  Unbelievably, my request had still not been processed!!  That is, apparently, and acceptable excuse.  



I can send my money via ACH in one minute via the internet, but I may not get my money back, as agreed, for at least 11 days.  And, to further aggravate me, they said they may not pay interest, as they get a grace period!!



I do not know how to get my money back!!!



Can you imagine the grace period I would get for not paying my credit card on time?  Or mortgage?  DO NOT USE THIS BANK.

This report was posted on Ripoff Report on 12/31/2009 12:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metlife-bank/internet/metlife-bank-failed-to-send-my-money-back-in-a-reasonable-time-upon-certificate-of-depo-548110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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