Complaint Review: Metro Gorcery Store
After about 5 minutes she finally came to the front counter and asked me what I wanted. I asked her to weigh a block of deli sliced turkey for me, I wanted to purchase the entire block of precooked turkey breast.
She began to put on some gloves and I asked her if she would be able to slice it for me if I purchased it there, she shook her head no. I asked why she could not slice it on their machine if I purchased the entire block. She stopped and pointed out rudely that she was putting on some gloves. I said I was only asking a question which had nothing to do with weighing the product.
She responded incredulously that she could not think and began to escalate her attitude. [continued below]....
She held up her hands to show me she was putting on her gloves. She then said, do you see what I'm doing? Can't you see I'm doing something.
At that point I was very upset, so in order to avoid further aggravation I said, ok forget it, I'm not shopping here anymore. As I began rolling my groceries away from the deli counter she had the gall to say, "Fine, makes no difference to me because it doesn't matter."
There was no one else at the counter and the store was fairly empty, I was the only person in the deli area. I was polite from the beginning only to be greeted by someone who became rude and disrespectful.
I immediately left the store, I was upset and angry. I opted for (((competitor's name redacted))) at the old Maple Leaf gardens instead. (((redacted))) service was excellent, the staff were friendly and helpful. The deli counter staff at (((redacted))) was more than happy to assist me and answer my questions without an attitude.
If I'm going to spend $100.00 or more for groceries the last thing I need is an intolerant and rude persons attitude when I ask a very basic and simple question that requires little to no thought.
All I wanted to know was if she could slice the block of meat for me if I purchased the entire block, instead I encountered an exceptionally rude person who obviously had no interest in doing her job or helping me by providing a service that most grocery stores with a deli department will gladly provide.
Stay away from Metro grocery stores, especially this one, Ryerson students beware, the cost of the very same food items I was shopping for at Metro were less expensive at LobLaws.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 09/04/2012 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/metro-gorcery-store/toronto-ontario-m5b-2r1/metro-gorcery-store-extremely-rude-service-toronto-ontario-canada-936606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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