• Report: #554137

Complaint Review: Metro PCS - CORPORATE CONTACT INFO.

  • Submitted: Wed, January 13, 2010
  • Updated: Wed, January 13, 2010

  • Reported By: dell — dallas Texas USA
Internet United States of America

Metro PCS - CORPORATE CONTACT INFO. metro pcs reps are liers Internet

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had me turn off my phones so that I could get a family plan then told me that the only way I could get the promotional plan was to purchase a brand new phone which I spent $150 to purchase the new phone then I could add the phones which I had turned off because they told me to deactivate them to add them because they were going to have to be assigned a new number well when I purchased my new phone I thought that was what I had to pay then one told me that I had to pay $50 each phone in order to activate the other two phones which I found out later did not have to be deactivated but the rep. told me to do that so that I would have to pay the reactivation fees which another rep. told me was not her problem so about 4 hours after I purchase the phones they cut off all of my phones including the new phone telling me that I would have to pay up in order to get my phones turned back on but as I was talking to yet another rep. that got offended because I didn't want to pay all of that money because I felt they swindled me not to mention lied there @#$ off in order to get more money out of me  I fork up another $100 so they would stop holding my phone service for ransom I asked him if there was any more hidden fees and money that I would have to pay he said no.

also when the rep got mad because I asked to talk to a manager she got offended and hung up on me, also it was funny that when my phones were turned back on I kept getting this call from a strange number when I haven't even told any one the number I am thinking that one of the last reps has a personal vendetta and I think she gave my number out and I winded up paying $5 more dollars to have my number changed be cause the next rep. " which I think the count of how many reps. I talk to was around 8 or 9" told me there was nothing she could do for me but to change the number and charge me for it  even though they either gave me a crappy number or one of the reps who got offended gave my number out on purpose. which I don't want to be wrestling or fighting with there reps very messy situation which I don't want anything to do with metro pcs ever again that company and the reps are con artists and criminals if that rep gave out my number.  

This report was posted on Ripoff Report on 01/13/2010 11:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/metro-pcs-corporate-contact-info/internet/metro-pcs-corporate-contact-info-metro-pcs-reps-are-liers-internet-554137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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