Report: #833437

Complaint Review: METRO PCS

  • Submitted: Fri, February 03, 2012
  • Updated: Fri, February 03, 2012
  • Reported By: Kayla Gomez — Redding California United States of America
  • METRO PCS

    Internet
    United States of America

METRO PCS REFUND NOT DONE Internet, Internet

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I took my cell phone in to the Metro PCS office in Redding California, the replaced it once because it kept freezing. When I got my second one it did the same thing. They advised me to call the Corp phone number which I did, I was advised to mail the phone back with all the paper work to Texas and I would receive a refund. I have a signed reciept from post office saying they received my phone and sent it to the correct department. When calling them you talk to so many different people and are told so many different things.. It's been a month and I have no phone and no refund from them. They keep passing it off to other people. That phone was $100.00. They didn't send my phone back or anything.

      
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This report was posted on Ripoff Report on 02/03/2012 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/metro-pcs/internet/metro-pcs-refund-not-done-internet-internet-833437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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