Complaint Review: METRO PCS
- METRO PCS
United States of America
- Web: http://www.metropcs.com/
This company was eager to charge my card when I made the purchase,the same night,but despite several emails,the last 3 or 4 without reply,they haven't refunded to my card the 105.00 they owe me and already 7 business days have passed.They replied in the first email that refunds take between 4 to 14 business days,but this is outrageous.
I think this kind of practice must be stopped and regulated.
If a company is eager to take your money,they should be prompt in making refunds too and do not play with your money in the meantime.
Besides,they never sign their emails,so I don't know who I'm dealing with,and there is no a phone number where I can call to resolve this matter.
This report was posted on Ripoff Report on 02/05/2010 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/metro-pcs/miam-florida-/metro-pcs-rip-offterrible-customer-service-miam-florida-565184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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