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Report: #1325123

Complaint Review: Metro PCS - Richardson Texas

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  • Reported By: Marcy — Vancouver Washington USA
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  • Metro PCS 2575 Franklin Richardson, Texas USA

Metro PCS Richardson Texas

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 Started with Metro 8 mo ago at $30/mo. First phone failed to operate. Second phone failed. Both free. Supervisor convinced me I had to buy phone 2 mo ago. I did at almost $70. Phone and service horrible. Friends report voice garbled. Continual disconnects. No internet service half the time. Always states Retry when sending messages. Metro told me pay more and I would get better service from them. Call agents for assistance and most in India and Phillipines. Spend hours working with agents to fix phones and they give up and tell me need to pay more for better service. I can't even reach my medical portal. They also locked my phone and refused to unlock and force me to continue paying them for sporadic service. When I call to complain they hang up on me. Left messages for Todd Linquist. No call back Company refuses for months to unlock phone or refund my monies. I live on ss, am handicapped and over 70. I seem to have no recourse in getting any money back or phone unlocked

This report was posted on Ripoff Report on 08/28/2016 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs/richardson-texas/metro-pcs-richardson-texas-1325123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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