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Report: #536781

Complaint Review: Miami Beach Vintage - Brandon Florida

  • Submitted:
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  • Reported By: Paula — Los Angeles California United States of America
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  • Miami Beach Vintage P.O. Box 6163 Brandon, Florida United States of America

Miami Beach Vintage Alena..... NEVER RECEIVED REFUND AFTER I RETURNED PRODUCT. Brandon, Florida

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I purchased a 70's Vintage Mohair Hippy Poncho (rainbow colored) for $78.00 from Miami Beach Vintage.  The transaction went through my bank account on 11/03/08.  I read the return policy before purchasing to make sure I could get a refund if I didn't like it. I returned the poncho but never received a refund!!!



I recently saw the SAME EXACT PONCHO  being displayed for sale on TheFind.com for $88.00.  I flagged it, but it was still up for display last time I checked.



Apparently the return policy has been changed since I purchased the poncho (there is now a restocking fee)



I still should have received a refund!!!Policy stated it when I bought it.  I tried to contact the company several times by phone and email. I could never get a hold of anyone by phone....  Alena finally responded from her personal email stating..."Please give order #.  Sent a m/o refund since there was a problem with merchant services that day."  I didn't receive an order number & I didn't receive" a refund. How hard could it have been to keep track of a rainbow colored vintage poncho....THERE WAS ONLY ONE!!!! . Tried to contact her several times regarding that---no response.  My emails bounce back now.  



I was twittered by the company recently....not about my order....apparently they forgot about that little act of "ripping off a customer". Tried to contact them again....no response.

This report was posted on Ripoff Report on 12/09/2009 04:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/miami-beach-vintage/brandon-florida-33508/miami-beach-vintage-alena-never-received-refund-after-i-returned-product-brandon-f-536781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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