Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #326495

Complaint Review: Michigan First - Lathrup Village Michigan

  • Submitted:
  • Updated:
  • Reported By: Detroit Michigan
  • Author Confirmed What's this?
  • Why?
  • Michigan First 27000 Evergreen Lathrup Village, Michigan U.S.A.

Michigan First took for my car for missing one pip paynment, knowing there was comprehensive insurance on it. Lathrup Village Michigan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On April 15, 2008, Michigan First loan salesman Ed Matherson sent towing company to repossess my 2002 Ford Escort, knowing that insurance had been taking out earlier that month; Michigan First and insurance company had 3-way conference calll for verification, with confirmation number given to me on April 10, 2008 after insurance company sent on-line verification email earlier when policy purchased. Michigan First insurance represenative S. Davis told me to request the 3-way confernce call with Michigan First insurance rep., the insurrance company, and myself for verification purposes. Michigan first insurance rep. stated they were pro rating the PIP insurance, and it was not an issue as long as I maintained current insurance. 5 days later, inspite of the conference calls, verification i.d. number, calls to Michigan First Credit Union represenatives, Ed Materson took upon himself to order a repossesion of my vehicle on April 15, 2006; when called , he stated ,"No one here at this office knows anything about your having insurance" regardless of the number of represenatives named to whom I had talked to over the course of 2 weeks; when asked for his supervisor, Rob LaPalme, only got voice mail response, and never received a return call. On april 16, 2008, Ed Materson(?) stated,"You owe $298.00 for missing 3 payments of 94 dollars", and when he was corrected to only 1 payment for March, 2008, said,"Well, my records says its 3,plus you'll have to pay $300.00 to the recovery company Black Hawk Recovery at (313) 561-2991 in Dearborn Heights, Michigan" When I told him that I had an insurance verification i.d. number, and that Michigan first Credit Union was on the conference call to validate it, Ed Matherson said,"Well, that didn't happen at our office, and I never got the information". After calling the Michigan First insurance verification department, they stated that they had sent out the information by fax and everone in the Lathrup Village office received it, I knew he was not telling the truth.

Thia2
Detroit, Michigan
U.S.A.

This report was posted on Ripoff Report on 04/16/2008 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/michigan-first/lathrup-village-michigan-48127/michigan-first-took-for-my-car-for-missing-one-pip-paynment-knowing-there-was-comprehensi-326495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now