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Report: #1341626

Complaint Review: microsoft rewards - Internet

  • Submitted:
  • Updated:
  • Reported By: Manne — Chenee South Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • microsoft rewards Internet USA

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I used Bing search engine for my internet searches and they said that I could earn points , then cash in my points for :gift cards , donations to selected charities , sweepstakes entries and other items.Well when it came time for me to cash in my points , they closed my account and took all of my points and banned me from participating in the program in the future. They accused me of violating the terms of the program , but wouldn`t tell me which of the terms that I violated. I encouraged my Wife and Son to participate and they accused them of the same thing. They are very disappointed in Microsoft , as am I , and they are disappointed in me for getting their hopes up , of winning a prize and maybe a gift card for making a purchase on Amazon.com , but now they can`t do that , because Microsoft is accusing them of wrong doings.Thanks for letting me complain and I hope that this helps someone in deciding whether or not to trust Microsoft.

This report was posted on Ripoff Report on 12/06/2016 03:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/microsoft-rewards/internet/microsoft-rewards-rip-off-1341626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Microsoft Rewards Is A Scam

AUTHOR: Angel - (USA)

POSTED: Friday, August 11, 2017

For business, I do research online. I thought Microsoft rewards would be a good way to earn business related materials or prizes while working. It has been a nightmare. My points have vanished from my account by the thousands. Some points didn't add on at all, often you can't reach Microsoft for days on end.
After three phone calls and about 12 emails, they insisted I somehow catch the problem, give them a recording of the actual problem(s) occurring and give them diagnostics of each of my new computers. As I said, my computers are new. I knew they couldn't be the problem. Also, I felt diagnostics and recordings violated my privacy. So, I asked what would happen to the information I provided. Microsoft refused to tell me their evaluation process or what they use the info for. It took several emails before they promised to only use the information to help me with my claim.
On a video recording, I caught the points disappearing and not adding up.  After I documented the troubles occurring, through their chosen method, Microsoft refused to admit there was a problem!! They gave me a tiny percentage of the thousands of points they owed me, saying they only did this as a courtesy??!! So, I did an internet search. It seems their system is plagued by disappearing points and other troubles. Worse yet, Microsoft knows there's a problem but refuses to acknowledge it. To me, this means you're running a scam on unsuspecting and hopeful people.  Everyone affected by this should contact the Better Business Bureau and refuse to do business with Microsoft. We should blitz social media with information on this scam. Other people need to know before they invest their time and effort.

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