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Report: #1348244

Complaint Review: Microsoft Rewards - Internet

  • Submitted:
  • Updated:
  • Reported By: JesseMay — Cheyenne Wyoming USA
  • Author Confirmed What's this?
  • Why?
  • Microsoft Rewards Internet USA

Microsoft Rewards stole my points, would not respond to email beyond initial contact nationwide

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Bing, through MIcrosoft Rewards, experienced an outage in December. I had 4235 points which were reset to 388 during the outage. I hoped once they resolved their issue it would go back to normal. When that did not happen I contacted Microsoft via email (the only way they conveniently allow) and received a response saying I was allowed to earn an extra 1,000 pts. to substitue for the inconvenience of not being able to earn points for a few days, therefore, the issue was resolved. I responded saying the issue of me losing 3865 points was not resolved. There was no response to my email. Days later I once again went through their channels of reporting the issue. This time the person said my browser needed to be reset. I responded sayng the browser wasn't the issue but.... (repeated what I said above). That email has also not been responded to. 

This report was posted on Ripoff Report on 01/07/2017 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/microsoft-rewards/internet/microsoft-rewards-stole-my-points-would-not-respond-to-email-beyond-initial-contact-nati-1348244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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