Complaint Review: Microsoft XBOX 360 - Redmond Washington
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- Author Confirmed
- Microsoft XBOX 360 1 Microsoft Way Redmond, Washington U.S.A.
- Phone: 1800 4my xbox
- Web:
- Category: Corrupt Companies
Microsoft XBOX 360 Don't buy a NEW XBOX 360 because it WILL break down and you will receive a USED one in exchange. Redmond Washington
*Consumer Suggestion: Xbox warranty issues resolved
Show customers why they should trust your business over your competitors...
I purchased a new XBOX 360 for $500, a month later it stopped working. I called customer service and sent it to get fixed, they sent me a refurbished (used) one back and the power cord dosn't even fit. The refurbished one is $200 less than what I payed for and now it will take 2 weeks to get the right power cord. Costomer service says they cannot send me a new XBOX 360 and they don't have any superrvisor's that I can speak to because their supervisors do not make or receive calls.
Mercy
Houston, Texas
U.S.A.
This report was posted on Ripoff Report on 02/15/2008 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/microsoft-xbox-360/redmond-washington-98052/microsoft-xbox-360-dont-buy-a-new-xbox-360-because-it-will-break-down-and-you-will-receiv-309339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Xbox warranty issues resolved
AUTHOR: Cassandra - (U.S.A.)
SUBMITTED: Saturday, April 05, 2008
My husband is an avid gamer and went through 3 xbox 360's before deciding to get a PS3. He got the "ring of fire" on all 3. The solution came when he decided he couldn't live without playing Gears of War. We went to the local Best Buy and they offer a replacement program for $29.99. They will replace the console for a BRAND new one if anything should happen to it. Also, you can use this plan to "trade up" if new models come out and you get a trade in credit on the new model. Its unfortunately expected that any Xbox will have issues, so if you can invest an extra $30 you'll have insurance. :)
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