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Report: #931581

Complaint Review: Midas of Tigard - Tigard Oregon

  • Submitted:
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  • Reported By: Tony — Tualatin Oregon United States of America
  • Author Not Confirmed What's this?
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  • Midas of Tigard 13055 SW Pacific Hwy Tigard, Oregon United States of America

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I sent my 19 year old daughter in to get a quote on brakes. George the franchise owner evaluated brakes and came back with $4,233 quote.

He advised my daughter and me to be cautious in driving it because it was very dangerous. Brakes failing.. Wheel Cylinder leaking, leaking water pump, tires dry rotting, bad joints, bad bushings, bad bearings. We asked for it to have wheels put back on so we could think about it.

We had second opinion by a certified mechanic. He found, no bad bearings, brakes only half as bad, wheel cylinders not leaking, no water pump leaks, no bad bearings. He fixed the car for less than $600 and it works fine.

ALSO: Mechanic found right front tire not tightened down and wobbling greatly. MIDAS had not put it back together correctly. Left a lug nut off driver front tire. TOTAL NEGLIGENCE.

This shop preys on unknowing customers. I talked with Midas national who put me in contact with Andy Pomeroy 206-271-9591 their regional manager. He stood by his guy and basically said he knew he would win in court. No apologies. No nothing. This shop not only preys for money but puts the cars back together in negligent ways that can cause great physical danger to occupants. Please do something about it.

This report was posted on Ripoff Report on 08/23/2012 12:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/midas-of-tigard/tigard-oregon-97223/midas-of-tigard-quoted-4233-for-600-worth-of-repairs-what-a-scam-tigard-oregon-931581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

No longer confused

AUTHOR: Wilson - (United States of America)

POSTED: Saturday, August 25, 2012

You know, it's a little frustrating responding to this.  First you slander Tigard Midas, then you slander and call me names.  I am not the owner of Tigard Midas or related to Tigard Midas.  I am simply a customer.  I live in Wilsonville and the name Wilson naturally came to mind as a good login name.

I also reviewed Tigard Midas about a month ago on another site.  I did this out of gratitude.  I tend, as you, I suspect, to believe that car mechanics are out to take whatever they can whenever they can.  I was so happy to find these guys that it prompted me to actually write these reviews, something I typically don't do.

It should be obvious to anyone that by your immature tone your use of name calling, you are of little integrity and honor.  I am surprised that the moderator of this (or any) site allows you to submit these comments.  I would hazard a guess that you typically have nasty things to say about people and businesses on a regular basis.  It is quite possible that the world is a mirror after all.

I hope you find some peace in your life.  You might find that not everyone is out to get you.

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#2 Author of original report

Rebuttal was written by owner of business

AUTHOR: tschwartz - (United States of America)

POSTED: Saturday, August 25, 2012

The Midas people are awesome..  (Awesomely awful!!) I had posted the original ripoff report.  I told them about it.. Within a day they responded with some bogus info.  By the way, the same "reviewer" has responded to other reviews with glowing reports. Notice his name is Mr. Wilson from Wilsonville..  Not even creative. What dirt bags.

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#1 Consumer Comment

Confused by this report

AUTHOR: Wilson - (United States of America)

POSTED: Friday, August 24, 2012

I've been taking my cars to this Midas shop in Tigard for the past 11 months. My first visit was for a muffler, as that's all I thought Midas did.  I was so pleased with the service that I began going to this same shop for all of my automotive work.  Over this last year I've taken 5 different vehicles here (wife's, two children's and my 2 rigs) for a wide variety of issues.

The range of work done has been vast: electrical and computer problems, alignment, brakes, cooling systems, air conditioning, tires and so many other problems I can hardly remember.  What has blown me away (and keeps me coming back) is their unmatched honesty and stellar service at very reasonable rates.  The work itself, in every case, has been meticulous, appropriate and professional.

The thing about their honesty is this: I have given them free reign repeatedly to "do what needs to be done" and each time they do ONLY WHAT IS NEEDED and no more.  I have asked them several times to replace parts or do services that I THOUGHT needed to be done.  But they determined these things did not need to be done.  They would politely inform me that the thing I requested to be done would be a waste of my money. 

Often they would find some other little and inexpensive thing wrong that was causing the symptom.  End of problem.  They've been incredible in this way and the 4 people I have referred to them have come away with the same positive experience.  There are many repair shops closer to home but there's no way I'd go anywhere else.

I don't know what or who this reviewer could possibly be talking about or what's motivate him to slander this shop.  I simply do not believe he is truthful, or is at least very mistaken.

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