Midas, manager Clayton Flecther; Owner George Murray ripoff; failure to complete oil change, unconcerned about mistakes made; refusal to repair mistake in a timely manner, refusal to repair all damages related to the failure to complete the oil change Capitol Heights Maryland

In my specific experience with Midas (See Heath Ohio ripoff report)..the BBB did little but to get an answer from the franchise owner who said that he stood behind his mechanic. So the BBB told me that's all they can do. So I went to my state's Attorney General's Office.
Although the franchise owner (who owns about 100 of these shops) still admits no wrongdoing, he all too happily refunded my money.
So there's my .02. The BBB can only do so much, unless you really keep hounding them.

If it goes to court that statement may hurt your final judgement, but they still owe you an engine.

Everyone knows there's two sides to every story. That's shown by you posting your side of this one. Your placing a rebuttal shows responsiveness, and lends credence to your company's concern for its customers, and makes it public for all to see. But there's so many other firms who will never tell their side of the story...makes you wonder why.

For you to say that this website and others like it are a ripoff isn't helping your side, though. Have you personally never been "ripped off" by a big company? This website provides an avenue for consumers to voice problems with NON RESPONSIVE companies in hopes of making them RESPONSIVE!

Anyone with common sense can read the posts made here and weed out the ones that are obvious whining/crying/lying. But there are a great number of legitimate problems posted that reflect companies' blowing off customer concerns. I think most of us have been the victims of that. Some of us just won't lie down and take it, though.

I've been ripped off and made the matter public here only after many attempts in getting the company to make the matter right. When I posted my problem on this website, I found that there were others with the exact same problem with the same company. If I had known of this website before dealing with the company, I could have avoided the ripoff. Now I always check this website before dealing with a large company.

Sure, every company will have dissatisfied customers no matter how hard they try, but if a company has a large number of complaints, there must be something to it! Don't knock this website, it's doing a great public service!

As for the BBB, what a joke. They were just as non-responsive to me as the company that ripped me off! In my situation, I wrote the company four times in six months, when that didn't work, I contacted the BBB. No response whatsoever. So I had to take my losses, but now I try to spread the word to help others.

I'd just like to recap on the previous rebuttal. When the customer called to complain and we told the customer we would take care of everything, just bring the car to us. The car was DRIVEN to our shop by the CUSTOMER. The car is DRIVABLE and it is not costing no $14,000 to fix. The car is in the process of being fixed. I feel websites like these are a ripoff. There are two sides to every story. RipOffReport, did not once contact Midas to find out whether or not any of these accusations were true. If a consumer needs to complain about a company the best way to do it is through the Better Buisness Buereau. That way the situation is INVESTIGATED. Websites like these just allow a person to lie and say what ever they want. Consumers, it you have a complaint the best place to handle it is at www.bbb.com.

Maybe a lawyer is a good idea- maybe not. You need a lawyer to 'chime in' here. Maybe Timothy?

I am getting the impression that these numerous car dealers who quote $14,000 for a new engine must also be defense contractors selling toilet seats to the Pentagon.

I change the oil in our car, truck, mowers, and boat myself.. I double-check everything I do, and if something gets screwed up I know exactly whom to scream at.

Oil changes are really pretty easy to do yourself, and it is (usually) rather hard to screw up the oil filter installation- unless you do not tighten it properly!. And the filter manufacturer even tells you exactly how much to tighten the filter! Usually engine oil loss is a result of not reinstalling the pan plug (!) or not sufficiently tightening the pan plug (it falls out), or the pan plug is over-tightened and stripped (it can then fall out or leak).

$14,000 for a new motor? Surely that's a typo!? A motor change should be more in the neighborhood of $4000-$5000. Your car's current value is in the range of $14,000 according to Kelly Blue Book. If the mechanic really said it would take that much money to change the engine, you need to stay away from him!

At any rate, because of the amount of money involved, you need to talk to a lawyer about getting Midas to make the situation right. Most of them will give you an initial consultation for free.
Good luck!

$14,000 for a new motor? Surely that's a typo!? A motor change should be more in the neighborhood of $4000-$5000. Your car's current value is in the range of $14,000 according to Kelly Blue Book. If the mechanic really said it would take that much money to change the engine, you need to stay away from him!

At any rate, because of the amount of money involved, you need to talk to a lawyer about getting Midas to make the situation right. Most of them will give you an initial consultation for free.
Good luck!

$14,000 for a new motor? Surely that's a typo!? A motor change should be more in the neighborhood of $4000-$5000. Your car's current value is in the range of $14,000 according to Kelly Blue Book. If the mechanic really said it would take that much money to change the engine, you need to stay away from him!

At any rate, because of the amount of money involved, you need to talk to a lawyer about getting Midas to make the situation right. Most of them will give you an initial consultation for free.
Good luck!

$14,000 for a new motor? Surely that's a typo!? A motor change should be more in the neighborhood of $4000-$5000. Your car's current value is in the range of $14,000 according to Kelly Blue Book. If the mechanic really said it would take that much money to change the engine, you need to stay away from him!

At any rate, because of the amount of money involved, you need to talk to a lawyer about getting Midas to make the situation right. Most of them will give you an initial consultation for free.
Good luck!

Call the salvage yards and have them find you one. The 4 cylinder engines run less than $2000 with low mileage up there, and the 6 cylinder ones for less than $3000.

You can buy a brand new engine from Toyota and have it installed for for less than 1/2 that $14K price.

Find out who the insurance company is that Midas uses. Get in touch directly with them. File a lawsuit if you have to.

Good luck.

Call the salvage yards and have them find you one. The 4 cylinder engines run less than $2000 with low mileage up there, and the 6 cylinder ones for less than $3000.

You can buy a brand new engine from Toyota and have it installed for for less than 1/2 that $14K price.

Find out who the insurance company is that Midas uses. Get in touch directly with them. File a lawsuit if you have to.

Good luck.

Call the salvage yards and have them find you one. The 4 cylinder engines run less than $2000 with low mileage up there, and the 6 cylinder ones for less than $3000.

You can buy a brand new engine from Toyota and have it installed for for less than 1/2 that $14K price.

Find out who the insurance company is that Midas uses. Get in touch directly with them. File a lawsuit if you have to.

Good luck.

I am responding to the complaint on the Toyota Camry. First off the Managers last name is not Fletcher. Second, yes the oil filter was loose, oil leaked out. Customer came right back and we redid oil change. A couple days later we get a call from customer at dealer with car. We spoke with the people at the dealer and was told it was more then just the oil change that caused the car to stop running, there were other issues, but by the oil leaking out it could have contributed to this problem. For them to say they never got response from owner, they are wrong. We currently have their car at a shop being fixed. Mr.Murray was kind enough to go ahead and accept responsiblility for the situation and is correcting it. I understand people get frustrated, its understandable. But if you are going to complain about something you need to tell the whole story!

This is an update to the report I filed weeks ago. Today is July
28th and I still don't have my car. i am still paying the car notes somebody Help!!!!