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Report: #321136

Complaint Review: Midas - Kokomo Indiana

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  • Reported By: Kokomo Indiana
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  • Midas 1706 E. Markland Ave. Kokomo, Indiana U.S.A.

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I have within the last month had work done on my transmission by another company and my car was running the best it's ever run since I've had it.
The only issue I had with my car was that the thermostat was bad and needed replaced so I took my car into Midas and now it's not even running. This is extremely frustrating.

I took my car in to have a new thermostat put in. A simple project, I was told it would take about 2 to 3 hrs to complete. I received a call about an hour after I dropped it off stating a laundry list of issues associated with my car amounting to the total of $880.04 to fix.

Obviously I only had the thermostat replaced and the system flushed. After about 4 hours, I called to see what the status of my car was and was told it had been finished and waiting to be picked up. I was a little disappointed that I was not called like I was told I would be when it was done.

When I paid my bill and started to leave the store, it was suggested that I also get a new battery since the one I had was tested to be marginal. Again I've never had any issues with my current battery nor have I had any issues with any of the other areas of concern that were pointed out to me in my "courtesy check" .

I should have known something was up when I went out to my car in the parking lot and noticed that it barley started. I was running late for work so I decided that it was a fluke and started out for my job. The more I drove the more i notice that when I changed gears it was rough. This discovery really disgusted me.

Then I began to notice that my steering was amiss. This just down right pissed me off. The next morning I was attempting to leave for work and my car started but sounded awful while idling. When I put it into gear it surged forward and died.

Now, isn't it funny that all these issues that never existed before I made the mistake of dropping off my car to Midas for a very simple procedure to all of a sudden display behavior that was noted in my "courtesy check" ? I have an appointment with a different company on friday to take a look at my car and find out why it's acting so funny. If and when they find something tampered with or amiss, I will consult with legal assistance.

Chris
Kokomo, Indiana
U.S.A.

This report was posted on Ripoff Report on 03/25/2008 09:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/midas/kokomo-indiana-46901/midas-damaged-my-car-kokomo-indiana-321136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#14 Consumer Comment

Back to the subject

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 10, 2008

What is the year, make, model, engine size of the vehicle in question? As for why a sensor may be unplugged to replace another part is simple...access. Many unrelated parts must be removed in order to gain access to the actual repair.

Please explain why it cost you $522 to simply push a connecting plug back into the MAF Sensor.

Also, stop attempting to claim I said something I never did. Post the exact statement where I called you a "liar". It's stuff like this that really removes the last shreds of credibility from your argument. If you cannot be honest about one thing, why should anyone believe anything else you post?

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#13 Consumer Comment

I stopped reading your last post

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 10, 2008

As soon as you went off on an Anti-Bush tangent, I stopped reading your drivel. Amazing how you Libs can manage to put him into every argument, no matter what the topic. It's simply fascinating.

I did read what you wrote about the Oxygen Sensor, then the MAF Sensor. And just as I stated, simply reconnecting a sensor will allow that sensor to function. Disconnecting one does not in any way cause harm to it. The only thing that would happen to the performance of the engine by unplugging them is the ECM will throw the fuel curve to full rich. It will foul the spark plugs slightly, but as I stated, reconnecting the sensors will allow the fuel curve to correct itself, and the plugs will clean up on their own.

BTW...Bush carried a more difficult class schedule than Kerry. Bush was a C student. Kerry was a D student, and almost flunked out. Yet you try to say Bush is the idiot. Bush also holds an MBA(Master Business Administration) from Harvard Business School, the most difficult school in this country. Kerry does not. Neither do you.

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#12 Consumer Comment

I stopped reading your last post

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 10, 2008

As soon as you went off on an Anti-Bush tangent, I stopped reading your drivel. Amazing how you Libs can manage to put him into every argument, no matter what the topic. It's simply fascinating.

I did read what you wrote about the Oxygen Sensor, then the MAF Sensor. And just as I stated, simply reconnecting a sensor will allow that sensor to function. Disconnecting one does not in any way cause harm to it. The only thing that would happen to the performance of the engine by unplugging them is the ECM will throw the fuel curve to full rich. It will foul the spark plugs slightly, but as I stated, reconnecting the sensors will allow the fuel curve to correct itself, and the plugs will clean up on their own.

BTW...Bush carried a more difficult class schedule than Kerry. Bush was a C student. Kerry was a D student, and almost flunked out. Yet you try to say Bush is the idiot. Bush also holds an MBA(Master Business Administration) from Harvard Business School, the most difficult school in this country. Kerry does not. Neither do you.

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#11 Author of original report

Again, Dr. Robert read the words that I've typed

AUTHOR: Chris - (U.S.A.)

POSTED: Wednesday, April 09, 2008

Dr. Robert, your comments have lead me to a few conclusions. First off Im fairly certain that you work for midas or have family associated with their incompetence. Second, I believe you are the type of individual that listens to our good ol boy George Bush and believes him to be a noteworthy scholar. Dr. Robert if youd take the time to read the words Ive written, maybe then thered be a connection with reality.

Let me make it simple..midas touched my car..they left my MAF sensor unplugged.in your own words this was an oversight on the part of the mechanic. This oversight left my car running awkward which worsened as the day went on. See Dr. Robert, I put a lot of miles on my car due to my job. My car ran like sh#$% after midas touched it.

This is not disputed; I understand the mechanics behind this circumstance. What youre failing to connect with is that I drove my car the whole day I got it back from midas. The next day I attempted to start my car, the engine would turn over but ran horribly. The lights would brighten and then dim down and the engine sounded like a broken down lawn mower on its last leg. When put into gear it died. It finally got to the point that my car would not even start. So you see for your simple fix to work, my car would have to run.

Also, am I to understand your logic in that anyone found to have committed an oversight should not be held accountable for their mistakes? If this is the case, you must live in a totally different world than everyone else. Next time your cell phone bill is a little high due to an oversight by a sales person; you must absolve them of their error and expect no corrective endeavor on their part.

The absence of my money amounting to $522.11 to get my car started and running really contradicts your bold statement where you call me a liar. Again, you sound like a midas employee with that comment or a really bad accountant.

As far as this circumstance not being a rip off. I had a thermostat replaced that is nowhere near or involves that MAF sensor. Why would midas have any reason to mess with it. It seems to me that they really enjoyed my money and really wanted me to come back. This actions seems to be common among midas service from what I gather from former customers. Their main focus is getting into your wallet and taking as much as they can.

Dr. Robert please keep your comments to yourself. Youve wasted enough of my time responding to your brilliant insight.


DONT TAKE YOUR CAR TO midas!!

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#10 Author of original report

Again, Dr. Robert read the words that I've typed

AUTHOR: Chris - (U.S.A.)

POSTED: Wednesday, April 09, 2008

Dr. Robert, your comments have lead me to a few conclusions. First off Im fairly certain that you work for midas or have family associated with their incompetence. Second, I believe you are the type of individual that listens to our good ol boy George Bush and believes him to be a noteworthy scholar. Dr. Robert if youd take the time to read the words Ive written, maybe then thered be a connection with reality.

Let me make it simple..midas touched my car..they left my MAF sensor unplugged.in your own words this was an oversight on the part of the mechanic. This oversight left my car running awkward which worsened as the day went on. See Dr. Robert, I put a lot of miles on my car due to my job. My car ran like sh#$% after midas touched it.

This is not disputed; I understand the mechanics behind this circumstance. What youre failing to connect with is that I drove my car the whole day I got it back from midas. The next day I attempted to start my car, the engine would turn over but ran horribly. The lights would brighten and then dim down and the engine sounded like a broken down lawn mower on its last leg. When put into gear it died. It finally got to the point that my car would not even start. So you see for your simple fix to work, my car would have to run.

Also, am I to understand your logic in that anyone found to have committed an oversight should not be held accountable for their mistakes? If this is the case, you must live in a totally different world than everyone else. Next time your cell phone bill is a little high due to an oversight by a sales person; you must absolve them of their error and expect no corrective endeavor on their part.

The absence of my money amounting to $522.11 to get my car started and running really contradicts your bold statement where you call me a liar. Again, you sound like a midas employee with that comment or a really bad accountant.

As far as this circumstance not being a rip off. I had a thermostat replaced that is nowhere near or involves that MAF sensor. Why would midas have any reason to mess with it. It seems to me that they really enjoyed my money and really wanted me to come back. This actions seems to be common among midas service from what I gather from former customers. Their main focus is getting into your wallet and taking as much as they can.

Dr. Robert please keep your comments to yourself. Youve wasted enough of my time responding to your brilliant insight.


DONT TAKE YOUR CAR TO midas!!

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#9 Author of original report

Again, Dr. Robert read the words that I've typed

AUTHOR: Chris - (U.S.A.)

POSTED: Wednesday, April 09, 2008

Dr. Robert, your comments have lead me to a few conclusions. First off Im fairly certain that you work for midas or have family associated with their incompetence. Second, I believe you are the type of individual that listens to our good ol boy George Bush and believes him to be a noteworthy scholar. Dr. Robert if youd take the time to read the words Ive written, maybe then thered be a connection with reality.

Let me make it simple..midas touched my car..they left my MAF sensor unplugged.in your own words this was an oversight on the part of the mechanic. This oversight left my car running awkward which worsened as the day went on. See Dr. Robert, I put a lot of miles on my car due to my job. My car ran like sh#$% after midas touched it.

This is not disputed; I understand the mechanics behind this circumstance. What youre failing to connect with is that I drove my car the whole day I got it back from midas. The next day I attempted to start my car, the engine would turn over but ran horribly. The lights would brighten and then dim down and the engine sounded like a broken down lawn mower on its last leg. When put into gear it died. It finally got to the point that my car would not even start. So you see for your simple fix to work, my car would have to run.

Also, am I to understand your logic in that anyone found to have committed an oversight should not be held accountable for their mistakes? If this is the case, you must live in a totally different world than everyone else. Next time your cell phone bill is a little high due to an oversight by a sales person; you must absolve them of their error and expect no corrective endeavor on their part.

The absence of my money amounting to $522.11 to get my car started and running really contradicts your bold statement where you call me a liar. Again, you sound like a midas employee with that comment or a really bad accountant.

As far as this circumstance not being a rip off. I had a thermostat replaced that is nowhere near or involves that MAF sensor. Why would midas have any reason to mess with it. It seems to me that they really enjoyed my money and really wanted me to come back. This actions seems to be common among midas service from what I gather from former customers. Their main focus is getting into your wallet and taking as much as they can.

Dr. Robert please keep your comments to yourself. Youve wasted enough of my time responding to your brilliant insight.


DONT TAKE YOUR CAR TO midas!!

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#8 Author of original report

Again, Dr. Robert read the words that I've typed

AUTHOR: Chris - (U.S.A.)

POSTED: Wednesday, April 09, 2008

Dr. Robert, your comments have lead me to a few conclusions. First off Im fairly certain that you work for midas or have family associated with their incompetence. Second, I believe you are the type of individual that listens to our good ol boy George Bush and believes him to be a noteworthy scholar. Dr. Robert if youd take the time to read the words Ive written, maybe then thered be a connection with reality.

Let me make it simple..midas touched my car..they left my MAF sensor unplugged.in your own words this was an oversight on the part of the mechanic. This oversight left my car running awkward which worsened as the day went on. See Dr. Robert, I put a lot of miles on my car due to my job. My car ran like sh#$% after midas touched it.

This is not disputed; I understand the mechanics behind this circumstance. What youre failing to connect with is that I drove my car the whole day I got it back from midas. The next day I attempted to start my car, the engine would turn over but ran horribly. The lights would brighten and then dim down and the engine sounded like a broken down lawn mower on its last leg. When put into gear it died. It finally got to the point that my car would not even start. So you see for your simple fix to work, my car would have to run.

Also, am I to understand your logic in that anyone found to have committed an oversight should not be held accountable for their mistakes? If this is the case, you must live in a totally different world than everyone else. Next time your cell phone bill is a little high due to an oversight by a sales person; you must absolve them of their error and expect no corrective endeavor on their part.

The absence of my money amounting to $522.11 to get my car started and running really contradicts your bold statement where you call me a liar. Again, you sound like a midas employee with that comment or a really bad accountant.

As far as this circumstance not being a rip off. I had a thermostat replaced that is nowhere near or involves that MAF sensor. Why would midas have any reason to mess with it. It seems to me that they really enjoyed my money and really wanted me to come back. This actions seems to be common among midas service from what I gather from former customers. Their main focus is getting into your wallet and taking as much as they can.

Dr. Robert please keep your comments to yourself. Youve wasted enough of my time responding to your brilliant insight.


DONT TAKE YOUR CAR TO midas!!

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#7 Consumer Comment

Again, plug the sensor back in

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, April 09, 2008

It did not cost you $522 to have a simple plug reconnected. The MAF sensor being unplugged would have simply made the engine run rich, and fouled out the spark plugs. Plugging it back in to the wiring harness would have corrected that issue.

Again, this was an oversight on the part of the mechanic, not a ripoff.

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#6 Author of original report

midas refuses to make up for their mistake

AUTHOR: Chris - (U.S.A.)

POSTED: Tuesday, April 08, 2008

In my previous report I was mistaken in saying that the problem was an O2 sensor being unplugged. The real culprit was the mass air flow sensor being left unplugged. Ive since had the car fixed by another mechanic all amounting to $522.11 plus what midas charged me $201.66 leaves me with a grand total of $723.77. Steep price for a mere thermostat change, which by the way seems to have failed to prevent my car from overheating.

Ive talked to the store manager and he has passed me onto an 800# who had me fax in all the information I had on the situation and has responded with a sorry for your luck statement. The woman I talked to certainly agreed with me that it was odd that my car stopped running after they worked on it but then sternly denied any liability for her workers involvement in that situation. I wish I could work in a world where I can sell a service and have no accountability for the quality of service given out.

During our conversation, I pointed out a few errors in her assumptions and suggested that they rethink their judgment. I was going to be happy with a refund of the cost for the thermostat but if they want to keep their stance Im going to push for a total reimbursement plus some. She stated she would talk to her superiors and get back in contact with me.

Dont take you car to midas

Chris in Kokomo

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#5 Consumer Comment

Here's the fix for your issue

AUTHOR: Robert - (U.S.A.)

POSTED: Sunday, March 30, 2008

Plug the O2 sensor connector back together. That's pretty simple, isn't it? The plugs are self cleaning, so as long as the ignition system works properly, they will unfoul themselves very quickly.

It's not a ripoff. It's an oversight on the part of the mechanic.

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#4 Consumer Comment

Here's the fix for your issue

AUTHOR: Robert - (U.S.A.)

POSTED: Sunday, March 30, 2008

Plug the O2 sensor connector back together. That's pretty simple, isn't it? The plugs are self cleaning, so as long as the ignition system works properly, they will unfoul themselves very quickly.

It's not a ripoff. It's an oversight on the part of the mechanic.

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#3 Consumer Comment

Here's the fix for your issue

AUTHOR: Robert - (U.S.A.)

POSTED: Sunday, March 30, 2008

Plug the O2 sensor connector back together. That's pretty simple, isn't it? The plugs are self cleaning, so as long as the ignition system works properly, they will unfoul themselves very quickly.

It's not a ripoff. It's an oversight on the part of the mechanic.

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#2 Author of original report

midas blunders touch

AUTHOR: Chris - (U.S.A.)

POSTED: Saturday, March 29, 2008

The thermostat has been going bad for awhile now. When it would get stuck it was always open, the day before I took it to midas it got stuck closed and as I was parking at work it started to overheat. First time it ever had done so.

Being that it was now getting stuck closed, I decided to have the thermostat replaced. Which didn't surprise me cause I had already been told that it would soon need to be replaced by an authorized Mitsubishi dealer.

Where I live we do not have a local Mitsubishi dealer, so faced with little choices and not having a lot of time to deal with I decided on taking it to midas. The first place I had wanted to take it did not replace thermostats, and my second choice could not get it done in the time frame I had so I regretfully decided on midas.

I've since then had a different company take a look at my car and they had found that an o2 sensor was left unplugged and that this lead to my fuel management being all out of whack. This all resulted in my plugs developing buildup that caused blockage and was the reason my car run rough.

I'm awaiting an estimate on fixing their screwup and they are also checking on the rest of the laundry list of issues the "midas touch" found. At the start of the week I will be demanding a refund of their negligent work and that they cover the cost getting my car back into working order.

I naturally voiced my opinion of midas to all who would listen, and have found others who share in my pain. DON'T TAKE YOU CAR TO MIDAS!!!!!

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#1 Consumer Comment

What was the problem?

AUTHOR: Joe - (U.S.A.)

POSTED: Saturday, March 29, 2008

What was the car doing that you dropped it off for a thermostat?

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