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Report: #541948

Complaint Review: Middle town nissan - Middletown Connecticut

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  • Reported By: Kevin Langley — norwich Connecticut USA
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  • Middle town nissan 1153 Newfield Street Middletown, Connecticut United States of America

Middle town nissan Bought a Car from Dealership and within 24 hours it Broke Middletown , Connecticut

*Consumer Comment: Unfortunately
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I went to Nissan of Middletown and bought a 1999 Saab with 62,000 miles for $8,500 and a $986 1 year warranty. The very next day it broke down in my drive-way. I called their offices and was told to tow the car back. I live in Norwich so to towing bill was $190.00. When i arrived they took a look at it and determined that there was "water on the spark plug". I drove it home that day. The next day i was too nervous to take it out, but the following day i realized i had to. I was able to drive it to a local department store but as i was leaving the car broke down again. I was able to get it started however the check engine light came on. I got home and called the dealership. In frustration i asked for my money back, they told me they dont do refunds but that they could take a look and then informed me quote "we don't even have to do that". I took it back today and it was determined that a new air control motor. They informed me that they would not pay the expense and also that the warranty i bought did not cover this part. The price of the part was $537. When i was leaving i was handed my bill the bill showed that i did not owe anything, nothing for parts, labor or other and i was told that everything was "all set" and that i could go. I made sure that this was true and they reassured me that it was. I left with a copy of the bill as well as a copy of the one when i had it looked at on monday. At around 4:30 i received a call from the service department and they demanded payment. When I told them that i was looking at a bill that said i owed nothing they said that was a mistake and that they want my credit card number. When I had called a local Nissan dealership to ask if i could get it serviced there because of its close proximity to where i live they told me that the Middletown Nissan is known for "not standing by their cars". 

This report was posted on Ripoff Report on 12/18/2009 04:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/middle-town-nissan/middletown-connecticut-06360/middle-town-nissan-bought-a-car-from-dealership-and-within-24-hours-it-broke-middletown-541948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Unfortunately

AUTHOR: Jeepinphil - (United States of America)

SUBMITTED: Saturday, December 19, 2009

POSTED: Saturday, December 19, 2009

  The law in CT states that "If the vehicle is more than seven years old or is sold for less than $3,000, the dealer can sell the car "As Is." This must also be stated on the Buyer's Guide window sticker. This means that the buyer should beware. If this vehicle experiences a serious mechanical breakdown within days of the purchase, the consumer has no warranty protection."

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