Report: #1086578

Complaint Review: Midwest moving and storage

  • Submitted: Mon, September 23, 2013
  • Updated: Mon, September 23, 2013
  • Reported By: yadla — plano Texas
  • Midwest moving and storage
    1255 Tonne Rd
    Elk Grove Village, Illinois

Midwest moving and storage Midwest moving and storage Scammers Elk Grove Village Illinois

Show customers why they should trust your business over your competitors...


I hired this company a month ago and did not know that they were agents of Stevens Worldwide Van Lines,527 W. Morley Drive Saginaw, MI 48601. I did not know that they were just an agent. I was told they were their own Moving company and not an agent who just sold the job to another company. I should have investigated more closely! If you looked at Stevens reviews  here on YELP you can guess what happened.

. My stuff was packed into a large truck and there was some left over stuff that did not fit into the large Truck and so they packed them into 2 large crates and were shipped separately. The stuff that was packed in to separate crates, was crammed in and most of the stuff that came in those crates were damaged. I can understand accidents happen but this case, whoever packed it had reckless disregard for their job and my stuff. The broke my accent tree purposely  so that it will fit in the crate. The  branches are symmetrically broken at a length which is unlikely to happen in transit. Whoever packed it also packed a lot of packing materials which were on a packing supplies truck which came to my house on the moving day(not Items that are mine!). The crate contained a moving  dolly, some kind of ramp like thing from the truck, Several moving rugs and several vinyl packing materials . My bikes were bent and Air compressor broken. There was about 70% damage to stuff put in the crates.Both the drivers who came to my house have stated that the packers did a poor job.  Midwest is just the agent so they have nothing to do with this claim process. So I have to go thru the claim process with STEVENS. Please watch who you hire and who actually does your moving. The agent may be BBB accredited but not the company they use for the actual job. This is false advertising! I am going to contact BBB about this.

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