• Report: #25178
Complaint Review:


  • Submitted: Tue, July 23, 2002
  • Updated: Tue, July 23, 2002

  • Reported By:FERRIS TX
1438 COOK RD. FERRIS, Texas U.S.A.

MIKE WOODS i purchased extended warranty on my jvc camcorder & HP printer and circuit city is giving me the runaround on the warranty that they sold me. the business that doesn't give a dam FERRIS Texas

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On Sept. 10th, 1997 i purchased a JVC camcorder, along with the camcorder from (Circuit City).I purchased extended warranty and now that i am having problems with my JVC camcorder they are telling me that i did'nt take extended warranty out on the camcorder.

In 1998, i purchased extended warranty on my HP deskjet printer and i was told by the salesman that if i have any problems out of the printer, just bring it in for repairs and i would be given a loner printer.

The first time that i had to take the printer in i had no problems with Circuit City, but the second time that i had to take it in Circuit City did not want to honor the warranty that they had sold me.

I had to contact the corporate office to get some results form Circuit City. They ended up replacing the printer, along with another 2 year warranty.

Now that i am having problems with my printer Circuit City is again not wanting to deal with the warranty that they sold me and now they are telling me that i have to handle the problem myself by calling the warranty people and shipping it to them myself.

I was told each time that if i should have any kind of problem with the equipment that i purchased at Circuit City and they would handle it. But now the warranty has changed, you will have to handle it youself or they give a lying excuse that they don't see where i purchased extended warranty.

Each time that i have gone to Circuit City i felt as if they did'nt want to be bothered with me because it was in regards to a warranty product repairs/return.

Ferris, Texas

This report was posted on Ripoff Report on 07/23/2002 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mike-woods/ferris-texas-75125/mike-woods-i-purchased-extended-warranty-on-my-jvc-camcorder-hp-printer-and-circuit-city-25178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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