Report: #764677

Complaint Review: Milanoo

  • Submitted: Sat, August 13, 2011
  • Updated: Sat, August 13, 2011
  • Reported By: Redwings1 — Avon Indiana United States of America
  • Milanoo
    3rd Floor Building B3 Software Park Tianfu Avenue
    Chengdu, Select State/Province
    United States of America

Milanoo Customer Service won't respond to complaints Chengdu, Other

Show customers why they should trust your business over your competitors...

I ordered a wedding dress for my fiance from Milanoo and received the dress with the wrong sash color. I have made several attempts to exchange the dress Invoice #en-uk1107090138_989 Purchase#252667. I contacted them through there on-line chat and chatted with Ashley she told me to go to this site download pictures of the dress and whats wrong with the dress. I have done that three times including contacting them through the on-line chat several times and have yet to hear from Milanoo.
My wedding is October 29th and I have to have time to do some altercations to the dress but at this point I can not even get them to respond and exchange the dress. The sash it came with is a very ugly gold color and is sewn into the dress so it is not like I can just take the whole dress apart to put the color of sash I want. My fiance and I ordered the dress with the champagne colored sash. [continued below]....
..... I am very frustrated at the fact that the on-line chat tells me they will contact us via email with an authorization number and where to send the dress and to be patient but we get no response. I tried again today to contact them and now my messages wont go through nor can I get on-line chat to respond nor is the email address valid. Is there anything we can do?
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/13/2011 06:53 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.