Report: #958703

Complaint Review: Mile High Glass

  • Submitted: Tue, October 23, 2012
  • Updated: Tue, October 23, 2012
  • Reported By: BC — Littleton Colorado United States of America
  • Mile High Glass
    3800 Quitman Street
    Denver, Colorado
    United States of America

Mile High Glass Scot After payment in full this company does not finish or warranty their work. Denver, Colorado

*REBUTTAL Owner of company: Glass Installation

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I hired this company to work on a few simple projects. I had given them down payments to order material. We were told the material would arrive very quickly. That was a lie. I think they were using the money for something else like buying new cars or???? Because it took forever for the materials to arrive.

Once the materials arrived it was almost impossible to schedule them out. They had to move the install dates several times and caused lots of hassles. After several nasty phone calls from Scot and Joel the work started. The work was finished and they demanded payment upon complication.

When we walked the job the install was VERY POOR. They gave every excuse on what was wrong. They blamed the customer, the material, ect , everyone but their own incompetence. They said once they were paid they would fix their mistakes. I paid them and that did not happen. They will not warranty their work.

The owner of the company, Scot, threatened me several times and suggested what he would do to me. They are liars and bad business people.
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This report was posted on Ripoff Report on 10/23/2012 07:52 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Glass Installation

AUTHOR: Mile High Glass - (USA)

Mile High Glass was unaware of this review resulting in the response now. We were contracted to replace the glass in his existing frames with him knowing the frames needed to be redone. He said that he would get a carpenter to re-do the frames he just wanted glass in there so it would look ok. It is normal procedure for us to collect a deposit on custom glass. If you are not an account payment is due COD. He was so belligerent that the salesman escalated the situation to the owner. We ended up having to pursue legal action to receive remaining payment.

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