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Report: #996373

Complaint Review: militaryrecords - Internet

  • Submitted:
  • Updated:
  • Reported By: Mask — Fresno California U.S.A.
  • Author Confirmed What's this?
  • Why?
  • militaryrecords Internet United States of America

militaryrecords find military record in U.S., background checks, etc. Internet

*REBUTTAL Owner of company: militaryrecords

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Genealogy and background scammer! This ripoff's website states that, for a 1$ fee, you will get a complete report - mine was a military record search. The site takes you through several steps leading to the point where you give your debit card number and then the next step is to download your report. However, you can't; then you are taken to a page where all of your personal pertinent information is given;

I stopped at that point and contacted them via their customer service and said I had paid my fees and asked, why did I then have to give them all of this personal info. Of course, their reply was that they had to verify that I was entitled to the information - public records from the civil war (give me a break). At that pint I told them I thought they were a scam and my next step was to Ripoff Reports. Lo and behold! I checked my bank acct today and find two charges; one for the 1$ fee which they advertised was all I would pay, and another fee for $19.95.

Forgive me, but outlaws such as this should be taken on a ride into the desert from which they walk home barefooted. It's not bad enough that we scrimp and save to do something for ourselves, but to have some lawless butt-head doing what the government does, making life more difficult for us. My suggestion - do not go to this site, don't give anyone your pertinent information - and for sure, don't use web sites that tell you "it's free" because nothing is. I am stopping payment tomorrow morning. 

This report was posted on Ripoff Report on 01/13/2013 11:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/militaryrecords/internet/militaryrecords-find-military-record-in-us-background-checks-etc-internet-996373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

militaryrecords

AUTHOR: JoshCustomerService - (USA)

POSTED: Thursday, February 14, 2013

Hello Mask,

We apologize for any confusion regarding the charges and will fully reimburse you for the same. Please email manager@militaryrecords.us.org for assistance regarding refund related issues.

Thanks for bringing this to our attention. We will immediately resolve this issue for you.

Regards,

Customer Support

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