Report: #1253478

Complaint Review: Mindable

  • Submitted: Tue, September 08, 2015
  • Updated: Fri, October 30, 2015
  • Reported By: Anna — Portland Oregon USA
  • Mindable

    Internet
    USA

Mindable New Peak MediaAstrology AnswersPremium Astrology Marketing Company uses shady tactics Canada

*Consumer Comment: Bad Astrologer

*General Comment: Notice of Subpoena

Show customers why they should trust your business over your competitors...

I had an account with Premium Astrology even though I knew that it wasn't a Norah or Evelyn doing the readings. I read the bad reviews on them but whoever did my readings mostly did a good job. I don't think it was just one person. I have an interest in astrology but I figured having an expert do your readings is best. I got an email about getting a shocking transit report through Astrology Answers so I filled out the form. It wasn't shocking. It looked computer generated with my name put in here and there and it was badly written. I had another friend of mine get one, too, and it was almost word for word the same. I started reading the articles on Astrologyanswers.com and decided that I wanted to get a reading because I thought with all of the people who get that report, it made sense that it wouldn't all be custom. The first person I was getting readings from was someone called Evelyn, I guess she was supposed to be the same one from Premium astrology but each reading I got from her was different, again like a bunch of different people were doing it. Until I got a copy and paste of the same reading twice. It was like this for a while and then they started letting you pick a reader like it wasn't obvious they had all been that fake Evelyn profile anyway I had to go through a lot of hassle with customer service to get to choose another reader and when I tried, they wanted me to sign up for more stuff and it was more expensive. I did, because I was at one of those points in my life where I was confused and unclear. I liked the articles on the site for a while because I could see what kind of reading to expect but they stopped and I get the email horoscopes, check my sun sign on the site. I decided to check out the new system so I first got a reading from Luna and it was awful. It made no sense and she said that there were things in my charts that I know aren't there. I had the credits and knew that people had a hard time getting refunds so I picked another one, Charla. I think this person must have been drunk and she lectured me. She didn't give me a reading, exactly she just went on a long time and a big part of her email to me was the exact same words that Luna used, another copy and paste with her own spin thrown in. I was about to try for a refund but decided I would get a reading from Courtney because one of her articles said she had something in common with me. This was one of the best readings I have ever gotten from one of these services. She seemed to care alot about me and what I had to say and didn't lecture me. Her information was accurate to what I know about astrology. They have these readings on the Facebook page and I saw some that Chrissy did and I liked it so I tried her too. Her reading was also good. I decided I would keep my account and order more credits but then I found out that the rates had jumped up and I couldn't afford it anymore. These readings by Chrissy and Courtney were good but not worth around fifty dollars and I didn't want to buy a huge bunch of credits to make it cheaper because I couldn't afford it. I found Chrissy through Facebook and liked her page and a couple others in case they did the free readings again. The Astrology Answers facebook page still does these frtom time to time but I noticed instead of good stuff about astrology they started posting a bunch of spammy links to apps that have nothing to do with astrology and those clickbait articles but they still had the horoscopes and I like those. My husband said I shouldn't get any more credits because it looked like a scam to build an email list and maybe a way to get your credit card numbers. He wanted to look into it but I wanted to use up my credits so I got a couple more readings that were so so from other readers. They weren't bad they were just boring and didn't really answer my questions. That's when my husband found the reviews by Sylvia Sky. http://sylviasky.hubpages.com/hub/New-AstrologyAnswerscom-Just-as-Fake-as-Others I never got anything from Katherine but everything makes sense there. We looked up that company and found that it was connected to another company called Mindable. They don't do anything with astrology they are marketers but my husband looked into it and apparently something happened to astrologyanswers a while back, because the website had trouble on google and he said that there were a few obviously fake sites out there to sort of make it look like people were saying good things when they weren't so it looks like they are scammy as marketers too! Things weren't adding up but I wanted to use up my credits on courtney and when I went back she was gone. I went to her facebook page because it wasn't showing up in my feed and I didn't see anything about why she was gone from the experts menu so I looked at Chrissy's and it seems like they got rid of those two, who were the only good readings I had had. That was how I found Victoria's facebook and she writes the horoscopes. Or I should say she did. Going from what I can see on her and Chrissy's pages, they were fired and I looked and it seems like in the past few months several of the experts there have been let go leaving behind people who seem to use stock photos. If you look at the main astrologyanswers page and then the new lace to choose an expert some of them aren't even the same person and it's just weird. They explain that it's to protect their privacy but they go a long way for it because if you look you can find a couple of them on facebook too. I found Charla on there and she obviously went as far as to create a fake fb personal profile. This seems really suspicious to me and so does the fact that they have Victoria still at the bottom of those horoscopes even though she isn't even working for them. I contacted her to ask her what happened and she just said they parted ways and I got the impression if she talked about it at all she would get sued or something but one of her other fans on the page said they were linking to their own astrology website in the readings so I checked their website and it seems real but they obviously dont have the kind of money astrologyanswers does. That seemed funny because that site is always talking about abundance and then my husband found the worst thing of all. It was a gofundme page for one of their experts! he was going to be homeless. I found another one of the experts they had let go of and she told me that for as crazy as their prices are the experts are living in poverty and they hardly see any of that money at all and this made sense to me because you dont get what you pay for even with the good experts. I know there is overhead but it seems scammy that the people making them money get a tiny bit of it. At one point I was paying around 50 dollars for one message and this experts I talked to said they only got six dollars! when you go look at mindable's instagram it has all these travel photos and expensive cars and the office is all decked out so that makes me think there is more going on than just this and it all seems very shady. When we looked we discovered all the bad reviews about premium astrology and clearly they thought they would change it and nobody would know. well we do know and it is suspicious to say the least. 

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This report was posted on Ripoff Report on 09/08/2015 05:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mindable/internet/mindable-new-peak-mediaastrology-answerspremium-astrology-marketing-company-uses-shady-ta-1253478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Bad Astrologer

AUTHOR: WASP - (USA)

This one is surprising, given that most astrologers are considered somewhat outre in mainstream society. There are a few astrologers out there who will treat you, the client, badly because you’re not of the right color, gender, social class, national origin, and all of the other categories on which people are not supposed to discriminate. Heaven forbid you happen to be gay, living in an unorthodox relationship of any kind, or are anything other than a straight WASP living somewhere northeast of the Tommy Hilfiger/A&F/Ralph Lauren catalogs. Again, you probably will not be able to detect this until you get your reading. Suddenly your astrologer proclaims all of your relationships or endeavors will end unhappily, etc., without being too specific as to the reason, but also without asking for more money to fix it (which would make them a con man/woman; see items 7 and 8 below). They disapprove of you, and are passively-aggressively taking it out on you in your reading. And you are paying them for the honor.

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#2 General Comment

Notice of Subpoena

AUTHOR: KW Post Compliance - (USA)

Please take notice that an action in the Superior Court of the State of Arizona in and for the County of Maricopa, Case No. CV2015-009206  (the Action) has been initiated.

In the Action, the Plaintiffs seek to subpoena Xcentric Ventures LLC for your contact information, IP address, any other information which would identify you, and any other messages that you have posted on the website known as Rip Off Report, located at www.ripoffreport.com, under the pseudonym "Anna Portland Oregon USA" or any other pseudonym about the Plaintiffs.

If you do not respond within five (5) business days with your true and correct contact information to our law firm via email (civilaction@pilotsweb.com) or by telephone (480-588-0449), we will subpoena the records as outlined above.

You may have a right to file and serve a response to the subpoena anonymously.  If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or before November 13 2015.

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