• Report: #727272
Complaint Review:


  • Submitted: Mon, May 09, 2011
  • Updated: Mon, May 09, 2011

  • Reported By: Toya — Greenwood Mississippi United States of America
MiniPocketRockets Temple city, California United States of America

Minipocketrockets.com Lisa and the entire staff Unprofessional attitude towards concerned customers Temple city, California

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I recently purchased a PBx1000 Cagllari Daytona Pocket Bike  in April 2011, I recieved emailes about the order would take longer because of customs. I waited patiently however I did recieve the bike. A month or so later I ordered a  PBx1350  R32 Viper 4-Stroke Super Bike, which cost me a little over eight hundred bucks, again I recieved 7 emails stating that my order would take longer than exspected or maybe even backordered due to customes. I called the 800 number provided on the web-site waited ten minutes until a female picked up the phone and I required about my order. I had just spent 800.00 dollars so I felt like I needed to hear what was the problem form a person than recieving emails about ny order. when I inquired about my order, rudely she told me that they emailed me and it was self explanatory. I told her about my previous order and how well it went but asked her do they always have a problem with customs. I was told that she would cancel my current order before hanging up in my face. "I never asked for my order to be canceled I just simply wanted to know why do orders take so long from them. I called back and waited an additional ten minutes. "Keep in mind I have 800 bucks tied up in this mess" . The youg lady who I suspect is named Lisa answered the phone again. I told her that I wanted to check on my order but someone hung up in my face. Again click she hung up in my face again. I called for the final and third time and I spoke with a guy who called himself Jay who was a little more polite who offered to change the bike to one that was in stock. When I told him about the previous operator he didnt sound suprised at all. He listened to what I had to say but I think their in this game together. People Please be aware of this company and the persons who are running it. I would not recommend this company to anyone. Please check ripoff and scam websites before purchasing items from MINIPOCKETROCKETS.com. I also see where they have testimonals on their website. I couldn't find any reviews to leave a comment after my first order with them to share how pleased I was with my order.  So that part of the website seems to be a scam as well.  I'm sure they have more complaints than good deeds. Beware people Beware!!!!!                 

This report was posted on Ripoff Report on 05/09/2011 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/minipocketrocketscom/temple-city-california-91780-0130/minipocketrocketscom-lisa-and-the-entire-staff-unprofessional-attitude-towards-concerned-727272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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