Report: #475962

Complaint Review: MIRACLE SPRINGS RESORT AND SPA, VACATION PARADISE REWARDS, STEVE MUSKET, STEVIE VEGAS, MIKE BICKFORD

  • Submitted: Mon, August 03, 2009
  • Updated: Fri, April 11, 2014
  • Reported By: PLEASENTVILLE Hawaii
  • MIRACLE SPRINGS RESORT AND SPA, VACATION PARADISE REWARDS, STEVE MUSKET, STEVIE VEGAS, MIKE BICKFORD
    10625 PALM DR.
    DESERT HOT SPRINGS, California
    U.S.A.

MIRACLE SPRINGS RESORT AND SPA, VACATION PARADISE REWARDS, STEVE MUSKET, STEVIE VEGAS, MIKE BICKFORD CAUTION-LIARS AND THIEVES,STEVE MUSKET & PARTNER MIKE BICKFORD,LEAVE EMPLOYEES HOMELESS & HUNGRY, USED R MONEY ON HOOKERS & GAMBLING, VACATION SCAM TAKES OUR MONEY AND OWNER /PARTNER OF HOTEL MIKE B. CONDONES IT AND LEAVES US WITHOUT FOOD OR SHELTER EVEN FAMILIES W/KIDS WHILE OWNER DRIVES AROUND IN HIS LIMO,LEAVES PEOPLE STRANDED IN THE DESERT W/NO MONEY,THEY FIND BOGUS DEDUCTIONS SO WE DON'T GET DESERT HOT SPRINGS California

*General Comment: support for the one who filed this

*REBUTTAL Owner of company: False allegations

*UPDATE EX-employee responds: Mike Bickford is a Good Man and This Complaint is False!

*Consumer Comment: Rippoff rebuttal

* : LIARS FROM PLEASENTVILLE, HAWAII!! THESE ACCUSATIONS ARE ABSOLUTELY OBSURD! I HAVE WORKED FOR STEVE MUSKET FOR SEVERAL YEARS, HE IS A GOOD PERSON WITH A GOOD HEART AND DOES NOT DESERVE THIS TREATMENT!

* : I LOVE MY VACATION PARADISE REWARDS PROGRAM!!

* : ABSOLUTE & EVIL LIES

Show customers why they should trust your business over your competitors...

BEWARE - CAUTION -LIARS & THIEVES OWN COMPANY THAT LEAVES PEOPLE PENNILESS, W/O FOOD & SHELTER AND 1 PARTNER OWNS HOTEL - MIRACLE SPRINGS RESORT & SPA IN DESERT HOT SPRINGS, CA AND THEY SELL VACATIONS TO INNOCENT FAMILIES WHILE THEIR OWN EMPLOYEES ARE TOLD TO PAY UP OR GET OUT! STEVE MUSKET OF LAS VEGAS, NV & OF DESERT HOT SPRINGS, CA IS A MAN WITHOUT HONOR AND HIS WORD IS AS GOOD AS MUD!

STEVE MUSKET aka STEVIE VEGAS aka VACATION PARADISE REWARDS in DESERT HOT SPRINGS, CA IS A 54 YEAR OLD (who says he's only 40) LIAR, A DEGENERATE GAMBLER WHO TAKES YOUR PAY & USES IT ON HIS BIMBOS AND POKER AS THEY DRIVE OFF IN HIS WHITE LIMO TO VEGAS!

OWNER OF HOTEL, MIKE BICKFORD, AND ALSO PARTNERS W/STEVE ALLOWS GUESTS AND INNOCENT PEOPLE TO BE SUCKERED INTO THIS SCAM THAT'S GOING ON IN HIS HOTEL, MIRACLE SPRINGS RESORT & SPA, WHERE THE VACATION PARADISE REWARDS CLUB IS SOLD.

OWNER OF HOTEL ALLOWS STEVE TO CHARGE HIS EMPLOYEES FOR ROOM AND FOOD AFTER HAVING VERBAL AGREEMENTS WITH EMPLOYEES THAT HE WOULD PAY FOR FOOD AND SHELTER UNTIL THE COMPANY AND IT'S EMPLOYEES BEGAN TO HAVE STEADY INCOME TO AFFORD THIS. STEVE DOESN'T KEEP HIS WORD AND MIKE ALLOWS THIS KNOWING EMPLOYEES HAVE NO MONEY.

MOST OF US ARE GONE FROM THERE NOW BECAUSE WE WERE LUCKY ENOUGH TO HAVE FAMILY TO GO LIVE WITH WHILE OTHERS ARE STILL STRANDED THERE.

FROM MARCH OF 2009 UNTIL JUNE OF O9, SOME UNTIL JULY, MADE NONE OR CLOSE TO NO MONEY BECAUSE WHEN IT CAME TIME TO BE PAID, OWNER STEVE WOULD CONVENIENTLY FIND BOGUS CHARGES OR SAY HE GAVE US ADVANCES (which at times he did but for less than what he claims) DECIDES AT THAT VERY MOMENT THAT IT'S NOW TIME TO CUT OFF FOOD AND SHELTER EXPENSES AND WE WERE DEDUCTED THESE COSTS WHILE PARTNER/OWNER OF HOTEL CONDONES AND ENFORCES THIS TO THE POINT OF CONTACTING HIS EMPLOYEES IN RESTAURANTS ON PROPERTY TO SAY "DON'T ALLOW THESE PEOPLE (some w/children) TO CHARGE ANY MORE FOOD TO ROOMS! NICE MAN!

ANY PROMISES OR AGREEMENTS MADE PRIOR TO WORKING AT VACATION PARADISE REWARDS CHANGE WITHOUT ADVANCE NOTICE EVEN THOUGH IT HAS DEVESTATED PEOPLE AND HAS LEFT THEM WONDERING WHERE THEY CAN GO LIVE OR HOW THEY WILL EAT.

STEVE MUSKET AND MIKE BICKFORD ARE SCAM ARTISTS WHO DESTROY LIVES AND DO IT WITH A SMILE. STAY AWAY IF YOU DON'T WANT TO BE SUCKERED AND SCAMED INTO THEIR WEB OF LIES.

MOST OF US, LIKE MYSELF, ARE IN OUR LATE 50'S AND HAVE HAD TO CALL FAMILY OR FRIENDS TO GIVE US A PLACE TO LIVE WHILE OTHERS ARE STILL OUT THERE NEEDING HELP TO FIND SHELTER AND MONEY FOR FOOD AND TRANSPORTATION AND SOME OF THESE PEOPLE HAVE THEIR CHILDREN WITH THEM AND CAN'T AFFORD TO FEED THEM.

ANY STATE AGENCY OR GOVERNMENT AGENCY OR ANYONE ELSE WHO CAN HELP US SHUT THIS SCAM ARTIST, STEVE MUSKET, AND HIS SPINELESS PARTNER, MIKE BICKFORD, DOWN AND RETRIEVE OUR EARNED MONIES BACK, PLEASE CONTACT THIS SITE AND THEY WILL CONTACT US. MOST OF US HAVE FILED COMPLAINTS WITH THE STATE BUT MORE HELP IS NEEDED.

STAY AWAY FROM THE SCAM, VACATION PARADISE REWARDS, BECAUSE THE THOUSANDS OF DOLLARS IT COST TO GET INTO THE PROGRAM IS USED TO SUPPLY STEVE WITH HIS HOOKERS OR HIS 18-20 YEARS OLD GIRLFRIENDS WITH TRINKETS WHILE FAMILIES STARVE AND ARE HOMELESS.

ANY HELP FOR THOSE PEOPLE STILL STUCK OUT THERE AND US THAT HAVE FAMILY WE NEED TO PAY BACK WOULD BE GREATLY APPRECIATED. DON'T PARTICIPATE IN THEIR SCAM AND MAKE THE RICH EVEN RICHER WITH OUR EARNED MONEY.

Anonymous
PLEASENTVILLE, Hawaii
U.S.A.
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This report was posted on Ripoff Report on 08/03/2009 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/miracle-springs-resort-and-spa-vacation-paradise-rewards-steve-musket-stevie-vegas-mike-bickford/desert-hot-springs-california-92240/miracle-springs-resort-and-spa-vacation-paradise-rewards-steve-musket-stevie-vegas-mik-475962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
6Consumer
1Employee/Owner

#1 General Comment

support for the one who filed this

AUTHOR: krys - (USA)

I dont know this Steve nor that he has any involvement with bickfords hotels, but I do know that what this person is saying is mostly true. he/she has left out some things though. also this allegations should be directed at Bickford since he is the one responsible for all this. Bickford is a slumord and treats his employees like crap. and if you decide to move into one of his properties, dont plan on seeing a paycheck because your one bedroom little motel room will take half your checks and your $500 electricity bill will take the rest. amazing how a little room like these can cost $500 in the summertime as well as the winter when windows a/c's r not being used. Yeah, he is bad. he also does not believe in doing repairs even if its black mold, and even if it puts your 1 year old baby in the hospital. his idea of fixing the problem is with a gallon of paint and a paint brush.

and if you intend to keep your job, deal with it. these are facts i have personally seen myself. now facts that are questionable are the hooker rumor and the coke habit. This is dhs so u cant believe everyone that tells you stories because you can spread a rumor that starts with just "i went around the corner of the trash bin", and in less than a week it will have a location and a plot. but a few workers have told me personally that they use to score cocaine for bigford and have cocaine parties with him and hookers in the rooms. Another rumor that im not sure is true is that he cheated on his wife with the babysitter and that is who is married to now. Cant confirm those stories but I do know he's a liar and a cheat and treats his employees bad and his employees who reside in his properties.

I'm sure this Steve guy is a nice person and I think the writer of this report has probably mistaken the two. i am sure he/she meant to refer to Bickford. I know a woman who used to work for him and has a really good story to tell about him. but before i reveal it here, i need to speak with her again and get the story again so i repeat it right on here. i've also heard that his kids are rude and disrespctful to the employees as well. but i heard one of them isnt. if anyone has any questions theyd like me to look into, please feel free to ask here and i will do my best to get whatever info i can. and remember, it will only be fact if its something i personally witnessed. i dont know what this person is talking about in regards to vacation paradise rewards. maybe he/she is thinking of the spa hotel and casino in palm springs because they have paradise rewards. ive never heard of this steve guy having any association with the two hotels bickford owns, but i will investigate.

i do know that he is desert hot springs biggest financial supplier and this makes him untouchable. i cant say i do know, because that would require proof, so i will say that i believe this to be true about his financial business with the city. but i dont think there has ever been a rewards club there at either hotel. i do know that there used to be a casino in one of the hotels when it was first built, but only stayed open for maybe a month or less. i lved in this town for 25 years and remember when bickford bought the hotels and i dont recall ever hearing that there were verbal agreements over free food or free shelter. i think bickford is too big of a tight wad for that. i also heard that he loves to hire parolees because he gets paid  a lot of money from the state. not sure how true that is. i do know that local fair housing agencies dont help you when black mold is infecting your kids. so he probably bought them out too.

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#2 REBUTTAL Owner of company

False allegations

AUTHOR: RCB - ()

Referring to:

 

This report has no basis and is defamatory with no supporting documentation or evidence. This was filed by one of Steve Musket's unhappy employyee, not a customer or client. Labor issues are decided by the DOL and courts.

 

Steve Musket was an independent contractor that rented a desk at the property and has been gone for 5 years, recently deceased. The Miracle Springs Resort and Spa only benefited from the rent of desk space for less than a year. There were no other business associations with Mr. Musket. Mike Bickford nor the Miracles Springs were partners with MR. Musket. 

 

Please review the Better Business Bureau for complaints about Miracle Springs and you will find nothing. This entire report is fabricated to defame the Business and the character of Mike Bickford by political foes with an axe to grind. 
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#3 UPDATE EX-employee responds

Mike Bickford is a Good Man and This Complaint is False!

AUTHOR: Dean Gray - (United States of America)

This report is inaccurate as far as I am concerned. I know Mike Bickford as a good man and as a fair businessman. I was fortunate to have been employed by Mr. Bickford for seven months - it was over eight years ago now - and am glad to call him my friend. He provided me with an apartment and food when I was down and out. I paid everything back by working for his hotel and was glad I had a job. I am privileged to know many current employees of the two hotels he owns; many who have worked for Mr. Bickford for many many years.

If Mr. Bickford was so rotten bad then why would he have these loyal employees?

For the last four years I have published the local newspaper for the city of Desert Hot Springs. Every so often I hear these kinds of outrageous complaints. Since we excel at investigative reporting we check these stories out. In all cases so far we have researched it turns out to be the narrow vindictive attitude of someone who has placed themselves in an adversarial position, and are themselves the cause of their own distress. 

This sounds to me like that kind of situation - with someone is making up these vile things about someone who has done a whole lot of good for the community.
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#4 Consumer Comment

Rippoff rebuttal

AUTHOR: marc - (United States of America)

The company Vacation Paradise Rewards and Dream vacation paradise rewards in Las Vegas is a consumer rippoff.  The owners Steve Muskett and Mike Bickford are real idiots.  The comment from the person from Hawaii is none other than Norm Puni, Steve Musketts little robot.  Steve Muskett a horrible person and runs a illicit company.  He prides himself on running with prostitutes and stripper as he is called Stevie Vegas.  He has no clue on how to run a business as he has ripped off employees and stole from the consumer.  The better business will be notified as well as the real estate division of Nevada and California.  I will also contact the attorney generals of both states.. If you feel you have been wronged please do the same.
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I HAVE KNOWN STEVE MUSKET FOR SEVERAL YEARS AND HE IS A KIND, GENEROUS, POSITIVE PERSON, AND IS ALWAYS THERE FOR HIS FAMILY, FRIENDS AND EMPLOYEES! THE PEOPLE WHO WROTE THIS REPORT AGAINST HIM ARE LIARS AND THIEVES! THEY ARE WANTED CRIMINALS! STEVE TOOK THEM IN ALONG WITH THEIR SON, GAVE THEM A PLACE TO LIVE AND FOOD TO EAT WHILE ALSO PROVIDING A WELL PAYING JOB! THEY WANTED MORE MONEY AND WENT BEHIND HIS BACK SEVERAL TIMES TO THE OWNER OF MIRACLE SPRINGS RESORT, MIKE BICKFORD. THEY STOLE MONEY FROM HIS COMPANY AND LEFT STEVE NO CHOICE BUT TO LET THEM GO. THEY ARE UNGRATEFUL AND EVIL PEOPLE!

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#6

I LOVE MY VACATION PARADISE REWARDS PROGRAM!!

AUTHOR: Barbara - (USA)

Hello my names Barbara and I signed up for Vacation Paradise Rewards' program a few months back. I went to about an hour long presentation and even got a free vacation just for attending. The program just MADE SENSE! I dont know too much about Marc or Jan Cipriano but its so sad that a great company had to cross paths with those cheats. I've been extremely pleased with my decision to join the program there. Everybody is so nice and really try to help you with your future. I've already gotten to go to Hawaii with my husband this year now because of it but THIS time we stayed in a 2bedroom condo with the kids for less than $800 for the entire week! They even worked with us on fitting in into our budget perfectly. I'm not missing hotels at all. I had no idea this type of thing was available. If anybody gets the opportunity to find out about these guys DO IT. It was a life saver! I didnt think we'd get to vacation as a family anymore with the way the economy is. If these people are trying to say something bad about the company I coudlnt imagine what could be wrong with them because I'm loving it. I even get calls from them every so often just to make sure I'm happy with everything. We've already booked our trip next year for a tour of Europe as a second honeymoon!! My husband wasnt too sure about everything at first. He thought it was too good to be true and the same thought crossed my mind but something told me this might be just what I was looking for if it actually was real. I'm SO glad he got this for our family. I'm especially glad to know that our kids will be able to get a life time of use from this as well.


 


THANKS, VACATION PARADISE!!

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#7

ABSOLUTE & EVIL LIES

AUTHOR: Rowan Grande - (USA)

IM SPEAKING OUT BECAUSE THESE ACCUSATIONS ARE POPOSTEROUS. IVE BEEN AN EMPLOYEE FOR STEVE MUSKET FOR OVER 4 YEARS NOW AND HAVE HAD NOTHING LESS THEN A FANTASTIC BUSINESS RELATIONSHIP WITH A WONDERFUL PERSON OF THE HIGHEST MORAL. THE PERSON WHO WROTE THAT RIP REPORT IS NAMED JAN CIPRIANO ALONGSIDE WITH HER HUSBAND MARC DENNIS CIPRIANO WHOS ACTUAL LAST NAME IS WALTERS. HE HAD TO ADOPT JANS MAIDEN NAME DUE TO THE SEVERAL FELONY WARRANTS CURRENTLY OUT FOR ARREST. I WORK FOR MR. MUSKET DOING ALL THE INSIDE WORK...PAPERWORK, PAYROLL, MANAGING CLIENT FILES, ETC, EVEN HELP BABY-SIT HIS WONDERFUL KIDS.   I HAVE ACCESS TO ALL THE INSIDE INFORMATION CONCERNING EMPLOYEES. UNFORTUNATELY, THEIR CRIMINAL PAST DIDNT SURFACE TO US UNTIL IT WAS TOO LATE. THEY ATTEMPTED TO STEAL PRIVATE COMPANY INFORMATION AND ATTEMPTED TO ACCESS COMPANY BANK ACOUNTS AND CREDIT CARDS.
MARC D.   CIPRIANO(Age 39) IS A FELON AND THEYRE BOTH EXTORTIONISTS. We arent the only ones that have had collision with this cheater.
SEE HERE:   
http://www.ripoffreport.com/Liars/Marc-Cipriano-Marc-W/marc-cipriano-marc-walters-acf6c.htm
The idea that Steve Musket would ever leave anyone stranded or starving is ludicrous. Im typing this from a hotel SUITE at this very moment that is 100% comped with a stack of $20s in the drawer if Im in need of food or transportation he personally gave me out of pocket while on this business trip. He ROUTINELY takes all the employees out and picks up the dinner tab and is always more than happy to have the chance to spoil us all. Hes a very kind man who treats his employees with respect.   Jan Cipriano and Marc D. Cipriano Walters road his gracious coat tails as long as they could. He treated them so well they grew spoiled and eventually expected ALL AND ANY personal expenses to be covered. They both seemed so sweet and so nice and I called them friend. What they tried to do is personally devastating and Im in absolute amazement of their selfishness and 2-faced ways. Mr. Musket would even give them cash advances in between pay periods if they asked. We had to let them go after we discovered there criminal history and thats when they got ugly. Suddenly it was 2 entirely different people we were dealing with. Ohand did you notice where she supposedly wrote it from? PLEASENTVILLE, HAWAII. Not only is this city misspelledits non-existent.
See here:
http://maps.google.com/maps?hl=en&rls=com.microsoft:en-us&resnum=0&q=PLEASANTVILLE%2C%20Hawaii&um=1&ie=UTF-8&sa=N&tab=wl
 
Because of my position with the company Vacation Paradise Rewards, I know where all funds go and come from. Mr. Musket has never at ANY point in time used company money for anything but precisely what its for. These allegations are nothing more than a smear campaign out of spite. JAN AND MARC ARE GOOD AT WHAT THEY DO. Dont be fooled. THESE PEOPLE ARE PROFESSIONAL TALKERS! Theyve worked for numerous sales companies and are even in debt to a marketing company for not paying for the marketing tours she was receiving and Im sure are out there now trying to get a gig somewhere..anywhere that hasnt heard about them yet. Trying to blackmail the company will do them no good when criminal records are public. Also, Mike Bickford, the owner of the beautiful hotel we host our Southern California tours at has been nothing but pleasant and a pleasure to work with.
****THEY DRIVE A WHITE 2006 FORD EXPEDITION. THIS VEHICLE IS ONE THEY HAVE NOT MADE PAYMENTS ON IN OVER A YEAR AND IS UNREGISTERED STOLEN PROPERTY. ANY INFORMATION CONCERNING MARC CIPRIANO WALTERS OR JAN CIPRIANOS WHERE ABOUTS NEEDS TO BE REPORTED TO THE POLICE IMMEDIATELY. MARC IS WANTED FELON.****
More about our company and how were saving over 200,000 people THOUSANDS of dollars every year can be found on our website:      www.VacationParadiseRewards.net
HAPPY VACATIONING and GOD BLESS! J
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