Complaint Review: MIO GPS - Concentrix ,Customer Support Centre - Nationwide
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- MIO GPS - Concentrix ,Customer Support Centre mio.com or www.concentrix.com Nationwide U.S.A.
- Phone:
- Web:
- Category: Miscellaneous Electronics
MIO GPS - Concentrix ,Customer Support Centre Malfunctioning product - Poor Customer Service Nationwide
*Author of original report: UPDATE
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a MIO C520 GPS less than a year ago and have been having problems from the begining. I have call the "Customer Support Center" on numerous occassions to solve my problem.
Each time I call, I am on hold of at least 10 minutes before speaking to an agent. Each time, I have to repeat the entire situation, over and over again...
I sent my unit for repair, twice (paying for the shipping). On the latest call, they advised me that I was to receive a replacement unit. All I had to do is to send the original back to them.
Over a week went by and after trying to follow up to see where my replacement unit was, I was contacted by the "Customer Support Center" only to be told that my replacement unit was not sent yet and that there was an additional charge.
I am deeply frustrated with MIO and the "Customer Support Centre" and wished that I had never purchased it.
Smithfor5
Laval, Quebec
Canada
This report was posted on Ripoff Report on 02/12/2009 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mio-gps-concentrix-customer-support-centre/nationwide/mio-gps-concentrix-customer-support-centre-malfunctioning-product-poor-customer-servi-423420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
UPDATE
AUTHOR: Smithfor5 - (Canada)
SUBMITTED: Tuesday, February 17, 2009
LATEST UPDATE:
Was provided with RMA which clearly stated that I was to receive a replacement product.
My original unit was recieved by depot on Feb 2 and on Feb 16 I recieved what I thought was a replacement product.
BUT MY UNIT WAS REPAIRED AND NOT REPLACED. I CONTACTED THE DEPOT AND WAS TOLD THAT MIO HAD ADVISED THEM TO REPAIR THE UNIT AND NOT TO REPLACE IT.
WELL, I CHARGED THE BATTERY FOR 12 HOURS AND STILL HOLDS THE CHARGE FOR ONLY ONE HOUR.
WHAT IS GOING ON HERE?????
Advertisers above have met our
strict standards for business conduct.
