Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #309640

Complaint Review: Wirelessgalaxy.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Jensen Beach Florida
  • Author Confirmed What's this?
  • Why?
  • Wirelessgalaxy.com wirelessgalaxy.com Internet U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered a battery and cover for a cell phone on December 18, 2007 and paid by PayPal.
Two weeks later I sent a message to the supervisor of customer service (I cringe while typing those words). Three weeks later I called and was informed my items were on back order (thank you for letting me know). On January 24, 2008 after sending a message to the CEO, received a message letting me know the customer service (ugh) supervisor was no longer there and he would investigate and call be back. No call, so I called again on January 29 and was told to expect a refund by February 6 to my PayPal account. February 7 called their accounting department and left a message asking status of my refund. No answer. Sent another message to Shahbag Khan on February 14 asking for refund. Still no refund or answer. The workers follow the example of the boss. Now I am really mad.

Disgusted
Jensen Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 02/17/2008 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wirelessgalaxycom/internet/wirelessgalaxycom-no-refund-arllington-internet-309640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
4Employee/Owner

#5 REBUTTAL Owner of company

Call me or email me concerning correcting any issue with your order

AUTHOR: Wireless9 - (U.S.A.)

POSTED: Wednesday, May 07, 2008

Hi,

This is Shabaz Khan with WirelessGalaxy.com. Its not our intent to provide an ill-experience to a user of our services but if that has what has happened, please be sure to ring me on my cell# 832.640.3583 or send me a txt message me on the same phone number 832.640.3583. I am sure that some of the experiences we have thrown out there have not been pleasant and trust me, it is not our intent to cause any of our end users to have a bad taste in the mouth. Although I can not particularly recall speaking with the gentleman here, if I can have a name or zipcode to pull his particular transaction, I can rectify the situation right there. Thank you for making the time to contact me.

Respond to this report!
What's this?

#4 REBUTTAL Owner of company

Call me or email me concerning correcting any issue with your order

AUTHOR: Wireless9 - (U.S.A.)

POSTED: Wednesday, May 07, 2008

Hi,

This is Shabaz Khan with WirelessGalaxy.com. Its not our intent to provide an ill-experience to a user of our services but if that has what has happened, please be sure to ring me on my cell# 832.640.3583 or send me a txt message me on the same phone number 832.640.3583. I am sure that some of the experiences we have thrown out there have not been pleasant and trust me, it is not our intent to cause any of our end users to have a bad taste in the mouth. Although I can not particularly recall speaking with the gentleman here, if I can have a name or zipcode to pull his particular transaction, I can rectify the situation right there. Thank you for making the time to contact me.

Respond to this report!
What's this?

#3 REBUTTAL Owner of company

Call me or email me concerning correcting any issue with your order

AUTHOR: Wireless9 - (U.S.A.)

POSTED: Wednesday, May 07, 2008

Hi,

This is Shabaz Khan with WirelessGalaxy.com. Its not our intent to provide an ill-experience to a user of our services but if that has what has happened, please be sure to ring me on my cell# 832.640.3583 or send me a txt message me on the same phone number 832.640.3583. I am sure that some of the experiences we have thrown out there have not been pleasant and trust me, it is not our intent to cause any of our end users to have a bad taste in the mouth. Although I can not particularly recall speaking with the gentleman here, if I can have a name or zipcode to pull his particular transaction, I can rectify the situation right there. Thank you for making the time to contact me.

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

Call me or email me concerning correcting any issue with your order

AUTHOR: Wireless9 - (U.S.A.)

POSTED: Wednesday, May 07, 2008

Hi,

This is Shabaz Khan with WirelessGalaxy.com. Its not our intent to provide an ill-experience to a user of our services but if that has what has happened, please be sure to ring me on my cell# 832.640.3583 or send me a txt message me on the same phone number 832.640.3583. I am sure that some of the experiences we have thrown out there have not been pleasant and trust me, it is not our intent to cause any of our end users to have a bad taste in the mouth. Although I can not particularly recall speaking with the gentleman here, if I can have a name or zipcode to pull his particular transaction, I can rectify the situation right there. Thank you for making the time to contact me.

Respond to this report!
What's this?

#1 Author of original report

Wirelessgalaxy.com No Refund Arllington Internet

AUTHOR: Disgusted - (U.S.A.)

POSTED: Thursday, March 06, 2008

I have reported them to the Better Business Bureau and a couple of other sites. They seem to have a lot of complaints and appear to make a practice of delaying until the consumer gives up trying to get their problem resolved. I have received a couple of e-mails from them, but still no refund. Nothing but empty promises to take care of this.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now