Report: #1046596

Complaint Review: M&J Restorations

  • Submitted: Sat, April 27, 2013
  • Updated: Mon, April 29, 2013
  • Reported By: Frank FR — schenectady New York
  • M&J Restorations
    10223 Mast Blvd
    Santee, California
    United States of America

M&J Restorations Mark 1961 Classic Truck Restoration Ripoff Santee, California

*Author of original report: Rework Summary after $28,000 Restoration by M&J

Show customers why they should trust your business over your competitors...

Mark owes me at least seven thousand dollars in rework that had to be performed after a complete "professional" restoration he performed on a 1961 Chevy truck. I spent over 28,000 dollars on his services alone (no parts). The quality of the job was  awful.

Complained to the BBB and Bureau of Automotive Repair. No response by Mark to the letters from BBB and did not abide to the resolution he agreed to with the Bureau. Only way to get my money back will be to go to court. He has an endless repertoire of excuses. The latest one is that he is broke and cannot refund me for the rework.  I got screwed real bad. Some of the problems could have been be deadly.

He has no  certified workers performing mechanical assembly that only experts should perform. He charges 75 dollars an hour.

Had to take the truck to certified mechanics at least 5 times to resolve serious issues that still continue. Had to replace parts that he damaged during the rebuild. Stay AWAY!

Don't let this guy turn you dreams into a very expensive nightmare.
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This report was posted on Ripoff Report on 04/27/2013 03:28 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Rework Summary after $28,000 Restoration by M&J

AUTHOR: Frank FR - ()

1)  11AUG12       AC Inoperative         M&J had issues before shipment, knew of problem
      Cause: Loose fitting at evaporator       Repair  Cost   (150+177.82)         $327.82  

2) 11AUG12   Scratched New Steering Wheel   M&J claims was like that  sent pics before delivery,  no scratches
     Cause: Negligent handling    Replacement Cost (287+75)   $362

3) 11AUG12 Improperly Routed Fuel Line from Gas Tank  M&J claims it was like that, sent pictures of originally installed factory line.
   Cause: Incompetent intallation   Reinstallation Cost:  (73+150) $223

4) 11AUG12  New Air Filted Bypassing Air at Carburetor   No response from MJ
Cause: Incompetent installation   Repair Cost: installed spacer ring (10+37.5)  $47.50

5) 11AUG12  Doors do not close or latch properly   M&J comments: customer problem call the rubber door seal provider.
Cause: Door striker plate spacers & anchor plates removed & missing cannot adjust door closing
Repair Cost: $400

6) 11AUG12 Driver Upper Fender Gap  No respnse from M&J sent pictures
Cause: poor fender alignment   Repair Cost: $300

7) 11AUG12, Passanger small door window deep scratches  No respnse from M&J, sent pictures
Cause: Negligent handling   Repair Cost: $170

8) 11AUG12  Gas level Guage not working.  M&J response bad sending unit. Not the case
Cause, float dound locke up due to gas tank handling for painting
Repair Cost : $150

9) 13AUG12  Radiator Failure   No response from M&J, sent pictures fan shroud cut radiator
Cause, incompetent installation of fan shroud
Repair Cost: $1,117.70

10) 13AUG13  Door/window handle gaskets missing  No response from M&J, sent pictures
Cause: removed and not reinstalled
Repair Cost: $90

11) 13AUG13 Improper Door Trim Installation  No response from M&J, sent pictures
Cause; Incompetent Installation
Repair Cost: $150

12) 15AUG13  New Tremec Transmission problems shifting into 3rd & 4rth  No response from M&J sent initial bill
Cause: Improperly installed shifter, shifter found completely loose. Transmission needs to come out and shifetr kit checked for poor installation

Repair Cost: $362.15  + $600

13) 15AUG12  New Wood Bed Finish Blistering  No comment from M&J sent pictures
Cause: Incompetent finish
Repair Cost: $500

14) 15AUG13  Braked deemed unsafe after major inspection & rebuild by M&J  No comments from MJ
Sent bill to M&J.
Cause: no follow up or proper inspection
Repair Cost: $209.83

15) 20AUG12  Bench Seat mounting bolts missing or loose   No comments from M&J safety issue
Cause: incompetent installation
Repair Cost: $75

16) 20AUG12  Power Cable to Starter Improperly routed  No comment from M&J sent pictures
Cause: incompetent installation
Repair Cost: $150

17)25AUG12   Power Steering Oil cap cannot be accesses No comment from M&J, sent pictures
Cause: complete lack of oversight during expensive after market pulley braket installation
Repair Cost: $150

18) 25AUG12 High Beam lights Flash on & Off  No response from M&J sent pictures
Cause: after complete rewiring of truck M&J installed old shorted out light switch, complete lack of oversight
Repair Cost: $300

19)15SEP12  Front driver side headlight adjuster broken   Comment from M&J was like that & glued back together

Cause, broke adjsuter and did not replace $2 dollar screw, glued screw. Total incompetence
Repair Cost: $153.95

20)23SEP12   Paint Peeling from Chassis  Pictures sent, M&J comments, it was brake fluid
Cause: poor surface and paint preparation
Repair Cost: $400

21) 06MAR13  Original Mag Wheels & Tires returned painted with primer  No comment from M&J
Cause: Toatal lack of oversight, painting without protecting wheels
Repair Cost: Remove tires and clean $450
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