• Report: #957366
Complaint Review:

mobile device protection

  • Submitted: Fri, October 19, 2012
  • Updated: Fri, October 19, 2012

  • Reported By: Addy — Orange New Jersey United States of America
mobile device protection
Boca, Florida United States of America

mobile device protection Total Ripoff Boca, Florida

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I just purchase a Samsung Galaxy S II phone on Oct 5, 2012. The same day I added the yearly protected plan I dropped my phone taking it out of the carrying case. At first I was able to see half of the screen.  This morning the screen went completely blank.

Oct 18, 2012 I filed a complaint to receive a replacement phone and the company told me that I activated my phone on october 3rd and I requested protection on Oct 17th.  I have to wait 30 days before I can file a complaint.  The customer service in phone told me it would be effected immediately. That was a lie.   The told me they cancelled my account and I will get a full refund.

I called T-mobile and luckily I was able to add the monthly protection plan on time. He said wait 3 - 4 days before I submit a claim and they will send you a replacement the next day. 

This report was posted on Ripoff Report on 10/19/2012 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mobile-device-protection/boca-florida-/mobile-device-protection-total-ripoff-boca-florida-957366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on mobile device protection

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.