Report: #413535

Complaint Review: Mobile Messenger Alerts

  • Submitted: Sun, January 18, 2009
  • Updated: Fri, April 24, 2009
  • Reported By: plymouth Indiana
  • Mobile Messenger Alerts
    212 W. Monroe St.
    Plymouth, Indiana
    U.S.A.

Mobile Messenger Alerts they charged me 9.99 to my cell phone account Plymouth indiana

*UPDATE Employee: Mobile Messenger is here to help

Show customers why they should trust your business over your competitors...

I have been scamed by this mobile messenger alerts to take an IQ. Test. Did not know what was happening. didnt order anything. so how does this get off your cell phone bill? need help i want to file a lawsuit.

Karen
plymouth, Indiana
U.S.A.
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This report was posted on Ripoff Report on 01/18/2009 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mobile-messenger-alerts/plymouth-indiana-46563/mobile-messenger-alerts-they-charged-me-999-to-my-cell-phone-account-plymouth-indiana-413535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Mobile Messenger is here to help

AUTHOR: Tabitha- Mobile Messenger - (U.S.A.)

Mobile Messenger is a premium text message service that is initiated through various websites. This is a multi step process that begins with the customer entering his/her mobile number into the website, when the number is submitted a pin number is sent to their cell phone. The customer must then enter the pin back into the website and check the box that states that they have read and approve the terms and conditions . Once all steps are completed the customer is subscribed and sent a text message confirming subscription, informing the customer how to end services by simply texting the word stop to the short code provided, and charging the customer the fee that was approved upon the checking of the terms and conditions box. Depending upon the service and location of the customer, they are charged on a daily, weekly or monthly basis until stop is submitted or the customer contacts us and asks to be unsubscribed.

We at Mobile Messenger would like to assist you with your concern or complaint. If you need assistance in regards to being unsubscribed or other related issues, please do not hesitate to contact us. Please call 1-800-416-6129 Monday to Friday 0600 1800 US Pacific Time or email escalationsus@sms-helpdesk.com

Tabitha
Mobile Messenger
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