• Report: #474072
Complaint Review:

Mobile Messenger Americas ,Australia, UK, New Zealand, Ireland, And Canada

  • Submitted: Tue, July 28, 2009
  • Updated: Tue, July 28, 2009

  • Reported By:Arlington Tennessee
Mobile Messenger Americas ,Australia, UK, New Zealand, Ireland, And Canada
2700 Colorado Ave -listing Is Unverified Santa Monica, California U.S.A.

Mobile Messenger Americas ,Australia, UK, New Zealand, Ireland, And Canada, Premium SMS service Scam Santa Monica, California-USA; 20 Gateway Blvd, Canning Vale, 6155 AU California

*UPDATE Employee: Assitance from Mobile Messenger

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Mobile Messenger Americas (and its incarnations in New Zealand, Ireland, its home of Australia, and the UK) are in the business of either scamming folks into agreeing to premium SMS charges without realizing it, or you might not even have to accidentally authorize somebody to begin charging your cell phone up to 19.99 for each unsolicited SMS spam (somebody else could enter your number, you could inherit a problem when you activate a new phone, and there may even be more sinister methods afoot with these folks).

You cell phone provider is likely an enabler of this scam because the cell phone service providers charge a 20-50% premium for each premium SMS message.

My wife and I were going through our bill last week when we noticed we had 20-40 dollars/month charges for such services dating back to April 2008 when we first activated her phone. She thought these messages which immediately began appearing on her phone were spam and just deleted them.

Your cell phone provider will resist removing and refunding these charges. Ours did (Verizon). Our provider eventually refunded half the charges (so I am guessing that was their cut on this fraud), but they only did this after we lodged a fraud complaint with them, filed complaints with the FCC, FTC, and the FBI.

If you have been scammed by these crooks or if they have outright stolen from you, please file a complaint with the FBI @ http://www.ic3.gov/

You can also file complaints at the FTC @ https://www.ftccomplaintassistant.gov/

and the FCC @


I also suggest you file a fraud complaint with your provider (who is making a lot of money off of this), notify the office of your state's Attorney General, and email Congressmen on the oversight committee listed at the bottom of this complaint.

If your provider does not remove and refund all charges, you will also need to file complaints against your provider as they are a willing participant in these frauds and are making about half the money from them.

United States House Energy Subcommittee on Communications, Technology and the Internet:

Rick Boucher, Chairman, Virginia
Ed Markey, Massachusetts
Bart Gordon, Tennessee
Bobby Rush, Illinois
Anna Eshoo, California
Bart Stupak, Michigan
Diana DeGette, Colorado
Mike Doyle, Pennsylvania
Jay Inslee, Washington
Anthony Weiner, Vice Chair, New York
G. K. Butterfield, North Carolina
Charlie Melancon, Louisiana
Baron Hill, Indiana
Doris Matsui, California
Donna Christensen, Virgin Islands
Kathy Castor, Florida
Chris Murphy, Connecticut
Zack Space, Ohio
Jerry McNerney, California
Peter Welch, Vermont
John D. Dingell, Michigan
Cliff Stearns, Ranking Member, Florida
Fred Upton, Michigan
Nathan Deal, Georgia
John Shimkus, Illinois
John Shadegg, Arizona
Roy Blunt, Missouri
Steve Buyer, Indiana
George Radanovich, California
Mary Bono Mack, California
Greg Walden, Oregon
Lee Terry, Nebraska
Mike J. Rogers, Michigan
Marsha Blackburn, TN

Arlington, Tennessee

This report was posted on Ripoff Report on 07/28/2009 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mobile-messenger-americas-australia-uk-new-zealand-ireland-and-canada/santa-monica-california/mobile-messenger-americas-australia-uk-new-zealand-ireland-and-canada-premium-sms-se-474072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Assitance from Mobile Messenger

AUTHOR: Mobile Messenger - (U.S.A.)

We at Mobile Messenger would like to assist you with your concern or complaint. If you need assistance in regards to being unsubscribed or other related issues, please do not hesitate to contact us. Please call 1-866-390-6184 Monday to Friday 0600 1800 US Pacific Time or email blog@sms-helpdesk.com.

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