Report: #1291398

Complaint Review: ModafinilEdge

  • Submitted: Thu, March 03, 2016
  • Updated: Fri, July 22, 2016
  • Reported By: thowell — Columbus Mississippi USA
  • ModafinilEdge

    Internet
    USA

ModafinilEdge Scammers Fraud Thieves Liars Conartists Internet

Show customers why they should trust your business over your competitors...

I heard about Modafinil on youtube after researching nootropics. It sounded like exactly what I needed to help overcome my bout of depression and laziness but unfortunately it is a prescription only medication in the area I live in. So after researching a bit more on where I could buy it online I came across Modafiniledge website. Took a look and it looks professional. Prices were ok and there was a chat system and someone actually replied back.

I decided to place my order there. After attempting to place my order I got a screen saying my payment didn't go through. I used a debit card since there was no Paypal option. So after not being able to order from there I found a better website to order my modafinil from. After checking my email, I noticed my debit card had been frozen for unusual activity.

I had to call in order to get it activated again and the customer service agent asked me had I made a charge at ModafinilEdge, I told him I had but I no longer wanted it. He told me to contact them (ModafinilEdge) and tell them to cancel the charge and if they did not do it in a week, to call back. I contacted their support team immediately through the online chat. They asked for my order # and told me it would be processed in 7 business days. That was ok for me.

7 Business days later and I had not received my refund. I contacted them again and they told me to wait another few days so I did. After about 3-4 more days, I contacted them again through online chat on their website and this time they tell me there was no charge to my account so they need me to send a screenshot of my bank statement proving I did order. I sent the screenshot and they told me it still shows that no payment was taken out of my account. WTF

So this was when I knew they were trying to scam me. I sent them proof of me being charged and they still said there was no money taken out of my account. LIES. I tried contacting my bank but they said since the 7 days had passed the money was already gone out of my account and no longer pending so they could not retrieve it. I was using a prepaid debit card so had to call their bank.

I then attempted to report a dispute through the bank and I am currently awaiting a decision to see if I will get my money back.

I would advise everyone to stay away from them. No legitimate company would behave this way. I assume that all reviews I have found of them are fake/ forged and they probably don't actually send out any product either so don't bother ordering from them. 

 

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This report was posted on Ripoff Report on 03/03/2016 07:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/modafiniledge/internet/modafiniledge-scammers-fraud-thieves-liars-conartists-internet-1291398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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