Report: #186652

Complaint Review: Modern Moving, Dennis Rice

  • Submitted: Fri, April 14, 2006
  • Updated: Fri, April 14, 2006
  • Reported By: Wake Village Colorado
  • Modern Moving, Dennis Rice
    34200 W. Nine Mile Road
    Farmington, Michigan

Modern Moving, Dennis Rice failure to del. furniture by contract date; totally unprofessional customer service; lack of credibility; consistent use of foul language, excessive sarcasm by owner of company! Ripoff Farmington Michigan

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This experience was absolutely the most frustrating experience I've EVER had with any company. Furniture was to be delivered by March 18th, 2006; finally arrived on April 12th. Contract stated that compensation would begin on April 30th if furniture was not delivered.

When initially inquiring about delivery date &/or compensation, owner sarcasticly stated that "there would be NO compensation and that 'gas was too expensive' to deliver my 'piddly' load!"

Owner consistently used inappropriate tone and offensive language with customer. Customer incurred 3+ weeks double rent (25 days from promised verbal delivery date, 12 days past written contract date), inconvenience, mental anguish.

There was NEVER any attempt for professional or courteous conversation from the first inquiry NOR was there any attempt to resolve customer complaint.

Wake Village, Colorado
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This report was posted on Ripoff Report on 04/14/2006 01:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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