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Report: #1375000

Complaint Review: modlily.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — St Louis Missouri USA
  • Author Not Confirmed What's this?
  • Why?
  • modlily.com Internet USA

modlily.com No way to return and get refund Shanghai, China Internet

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Ordered a swimdress seen on Facebook ad for Modlily.com.  I was so long and poorly seamed I wanted to send it back.  It came with zero papers in the package.  Was mailed from Shengkai 003, 999Ningqiao Rd, PuDongXinQu, Shanghai, Chia 201206.  Phone:  02160526980.  Nothing on or in the package will faciliate returning it.  I went to website modlily.com.

It says welcome back after I sign in, then when I try the return process, it asks for my order number.  Since it wasn't in the package, I hit the button that says 'click her if you need your order number'.  It then tells me I have no order!! I see no way to get my money back, let alone in the 30 days they state frequently in their policy.  Fraudulent scan.

This report was posted on Ripoff Report on 05/23/2017 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/modlilycom/internet/modlilycom-no-way-to-return-and-get-refund-shanghai-china-internet-1375000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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