Complaint Review: Mohamed Magdouli - pingo.com - Boston Massachusetts
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- Author Confirmed
- Mohamed Magdouli - pingo.com 137 Cottage St Apt 2 Boston, Massachusetts U.S.A.
- Phone: 888-8788838
- Web:
- Category: Telephone Companies
Mohamed Magdouli Pingo "The Last Calling Card You'll Ever Need!" they stole me 21$ - close my account Boston Massachusetts
*UPDATE Employee: P.I.N.G.O Customer Service Response
Show customers why they should trust your business over your competitors...
i got a free trail of $2.50 from pingo, before i can use this $2.50 phone card i have to activated at www.pingo.com/ free after i activated they sent me an e-mail asking me to make a payment for $5 free phone card, i made a payment for $20 +$1tax = $21 total, after 1 day they close my account when i call them they don't want to answer my phone and they answer if it's a deffirent phone number, i opened a disput at paypal and i'm still waiting for a solution to my case.
Med85
boston, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 10/07/2008 06:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mohamed-magdouli-pingocom/boston-massachusetts-02128/mohamed-magdouli-pingo-the-last-calling-card-youll-ever-need-they-stole-me-21-close-379158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
P.I.N.G.O Customer Service Response
AUTHOR: Pingo - (United States of America)
SUBMITTED: Friday, October 19, 2012
We wanted to respond from P.I.N.G.O. to help address your concerns and explain to any future readers.
When a customer asks for a refund it takes your bank or credit card provider up to 3 to 5 business days to process the transaction back If your account was not open, then we do not take the funds. In fact the telephone service is backed with 100% money back and call quality guarantee.
I'm not able to look up the details of your account in this format. However we pride ourselves on having a 95% customer retention rate earned from having a quality service.
We are truly sorry for your experience
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