• Report: #934925
Complaint Review:

Mohawk Industries

  • Submitted: Thu, August 30, 2012
  • Updated: Thu, August 30, 2012

  • Reported By: William — Sugar Land Texas United States of America
Mohawk Industries
Dalton, Georgia United States of America

Mohawk Industries Carpet Broke Down Badly After 1 Yr, No Customer Support Whatsoever Dalton, Georgia

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Purchased and had Mohawk carpet professionally installed.  Only my wife and I live here, we are not hard on the carpet at all, it has worn and matted down badly after only 1 year.  I have spent the last 8 months trying to get someone at Mohawk Industries to return my call or my emails as to what type of warranty I have.  I got one response in the beginning that said they were forwarding my complaint to the correct person and I have never heard from them again.  Carpet looks awful, the carpet I replaced looked better after 10 years!  Total junk!!!

This report was posted on Ripoff Report on 08/30/2012 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mohawk-industries/dalton-georgia-30721/mohawk-industries-carpet-broke-down-badly-after-1-yr-no-customer-support-whatsoever-dalt-934925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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