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Report: #1373578

Complaint Review: MOJO MARKETPLACE - Internet

  • Submitted:
  • Updated:
  • Reported By: MOJO IS A RIPP-OFF — LAS VEGAS Nevada USA
  • Author Not Confirmed What's this?
  • Why?
  • MOJO MARKETPLACE Internet USA

MOJO MARKETPLACE DO NOT BUY MOJO MARKETPLACE - RIPP OFF SALT LAKE CITY Internet

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I'm an avid internet user, yet, a novice internet site builder. on May 1, 2017 I was on WordPress Dashboard looking at Website Themes, therefore, I thougth I was doing business with WordPress, NOT MOJOMarketplace!

The theme choice said it would be VERY EASY to use, drop pictures etc...When in the Shopping Cart, it never indicated the product I was buying was NON-REFUNDABLE!!! Of course, since I'm NOT an expert web designer and don't really know what I'm doing, IT WAS NOT EASY!!!

I do not know what I purchased, didn't get product as described, could not figure out how to use it, I couldn't figure out how to get back to it, was beyond my technical ability. Fraudulent representation of the product/service!

Today, May 16, 2017, I called to ask for a refund, two rude young guys, Scott in Support and Zack - Sales Manager, both told me that they could't refund me and that in the Shopping Cart I agreed to the "Terms & Conditions" which include the Non-refundable policy. Granted it was 1AM, however, I would have noticed if the "shopping Cart" said my purchase was non-refundable! IT DID NOT! It has been two weeks since my purchase, they will not refund the $59.00 fee, and I have no idea, what I purchased, of how to use it. Of course, their solution is for me to pay more money and purchase a package so they can then help me to use the product I bought!!! 

DO NOT DO BUSINESS WITH THIS COMPANY!!! THEY HAVE POOR CUSTOMER SERVICE AND DON'T CARE IF YOU ARE A HAPPY CUSTOMER OR NOT!!! In addition, the product description is VERY DECEPTIVE!!! It is only wasy to use if you're a professional web designer or if you pay a few more hunderd dollars to include their support, which by reading "Ripp-Off Reports" from other customers, the extra money spent, does NOT guarantee you will be happy with what you purchased! I recommend (((REDACTED))) if, like me, need a very easy web desing site and are NOT a Web Design Expert! 

Good Luck!

 

 

This report was posted on Ripoff Report on 05/16/2017 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mojo-marketplace/internet/mojo-marketplace-do-not-buy-mojo-marketplace-ripp-off-salt-lake-city-internet-1373578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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