Report: #1022430

Complaint Review: MONET IL SARTO SCAM

  • Submitted: Sat, March 02, 2013
  • Updated: Sat, March 02, 2013
  • Reported By: Philippe — Montrouge France
    257/1-3 Unit 22 Royal Garden Plaza Charoen Nakhorn
    BANGKOK, Select State/Province
    United States of America

MONET IL SARTO SCAM Jack LALWANI MONET IL SARTO TAILOR received my order and full payment and never shipped the suit and shirts. Do NOT order from him BANGKOK, Thailand

Show customers why they should trust your business over your competitors...

I met Jack Lalwani during one of my previous trips in Asia.

He runs 2 customs made Tailor shops in Bankgok, Thailand.

One at the Banyan Tree Hotel and the other at the Marriott Spa (now called Anantara Riverside Spa).

I ordered several suits from him while I was there and things went well.

But 2 years later, I got in touch with him again and for an online order that would be shipped to France.

Custom made Suit and quite a few shirts + International Delivery.

He told me that would not be a problem at all. His webiste mentions international orders.

(website: )

He requested a full payment of 14800 Thai baht (about 496 USD).

I wired the money. He confirmed he got the money.

Then I got several messages saying the order was confirmed.

Was been produced. [continued below]....
....... then was taking longer because it was an international order..

After 6 weeks, he told me he was at the moment travelling abroad but that my order was ready to be shipped.

3 months later, I  have still not received my order.

Jack Lalwani does not answer phone calls, and is not able to provide any tracking number regarding the delivery.

He stopped answering emails too.


He works with hotels mentionned above and with quite a few Embassies in Bangkok.

I will make sure to report him with that 5 stars hotel managers.


Jack Lalwani

De Kenzo Sartoria Tailor Bangkok

De Monet Il Sarto Tailor Bangkok       
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