Report: #1141195

Complaint Review: MonexGroup

  • Submitted: Wed, April 23, 2014
  • Updated: Wed, April 23, 2014
  • Reported By: usuallyanoptimist — Vancouver British Columbia
  • MonexGroup


MonexGroup Monex Group hidden fees, no customer service, tight contract, automatic renewal of contract Nationwide

Show customers why they should trust your business over your competitors...

Do not sign any contract with this company. If you already have, make sure you send written cancellation at least 120 days before your contract is finished (and get something in writing that they have received your cancellation), otherwise they hook you into an automatic renewal. If you cancel mid-term, they will charge you thousands. Their contract is tight and somehow legal, so if you've signed it, you're screwed. Yep, I talked to a lawyer. Not sure how the Monex folks sleep at night, nor how they will be able to continue these actions, especially with all the contract-less competition emerging in the market these days. Choose another company.

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